Overnight Security Front Desk - Full Time

Planned Companies; Philadelphia (Philadelphia County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies in Philadelphia is hiring Overnight Front Desk Associates and Doormen to welcome tenants, guests and vendors and to keep the lobby safe, presentable, and running smoothly. As part of a full-time night schedule Friday through Tuesday, you will greet people, coordinate access, arrange local referrals, assist with events, manage mail and deliveries, and support building operations.

Requires 3+ years in customer service, strong communication, local knowledge, and the physical

Qualifications

• 3+ years of customer service experience.
• Warm, welcoming demeanor for guests and tenants.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Ability to multitask and lift up to 50 lbs.

Responsibilities

• Greet tenants, guests, and vendors on entry and provide directions.
• Schedule restaurant, hotel, and entertainment reservations.
• Plan and organize on-site events.
• Provide access, referrals and local recommendations.
• Document and track mail, deliveries, and vendor services.
• Answer phones and monitor lobby; manage keys and access cards.

Skills

Customer service

Communication

Local knowledge

Job description

Planned Companies –Overnight Front Desk– Job Description

• Full Time Schedule: Friday-Tuesday (11pm-7am)
• Location: Philadelphia, PA 19103
• Pay Rate: $19.00 per hour

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”