Full-Time Optical Sales & Frame Specialist

Eyemart Express; Twin Falls (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Job summary

Eyemart Express in Twin Falls, ID is seeking an Optical Retail Sales Associate to guide patients in choosing frames, lenses, and coatings tailored to their needs. You’ll help customers with products and promotions in a fast-paced in-store environment.

The role emphasizes excellent communication, product knowledge, and hands-on support with eyewear selection, measurements, and checkout tasks. In-store teamwork and adherence to policies are essential.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus!
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using our POS system.
• Educate patients on eyeglass care.
• Process insurance claims.
• Maintain up-to-date product knowledge.
• Create and manage patient files with confidentiality in mind.
• Take measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Skills

Customer Service

Sales

Communication

Product Knowledge

Education

High School Diploma or GED

Tools

POS System

Job description

Eyemart Express in Twin Falls, ID is seeking an Optical Retail Sales Associate to guide patients in choosing frames, lenses, and coatings tailored to their needs. You’ll help customers with products and promotions in a fast-paced in-store environment.

The role emphasizes excellent communication, product knowledge, and hands-on support with eyewear selection, measurements, and checkout tasks. In-store teamwork and adherence to policies are essential.