Optical Retail Sales Associate - Full-Time with Benefits

Eyemart Express; Manitowoc (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k Matching

Disability Insurance

Life Insurance

Licensing support

Job summary

Eyemart Express in Manitowoc, WI is seeking an Optical Retail Sales Associate to guide customers in selecting frames, lenses, and coatings while delivering exceptional service. This full-time role emphasizes product knowledge, accuracy, and customer care in a fast-paced optical environment.

You will work with a friendly team, process transactions, stay informed on promotions, and help ensure patient satisfaction.

Qualifications

• High School Diploma or GED is required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Eyemart Express in Manitowoc, WI is seeking an Optical Retail Sales Associate to guide customers in selecting frames, lenses, and coatings while delivering exceptional service. This full-time role emphasizes product knowledge, accuracy, and customer care in a fast-paced optical environment.

You will work with a friendly team, process transactions, stay informed on promotions, and help ensure patient satisfaction.