Full-Time Optical Sales & Frame Expert

Eyemart Express; Grand Forks (ND); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Fully paid licensing support

Job summary

Eyemart Express in Grand Forks is seeking an Optical Retail Sales Associate to guide patients in selecting frames, lenses, and coatings, ensuring accurate prescription details for in-store processing. You will help with measurements, dispense glasses, and educate patients on eyeglass care and insurance claims.

The role emphasizes customer-centric service, product knowledge, and adherence to company policies, with opportunities for advancement and competitive incentives in a full-time setup.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service and guide patients in selecting eyeglass frames, lenses, and coatings.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using our Point of Sale system.
• Educate patients on eyeglass care and insurance processes.
• Coordinate with lab technicians to ensure accurate prescriptions.

Skills

Customer service

Communication skills

Optical industry experience

Education

High School Diploma or GED

Job description

Eyemart Express in Grand Forks is seeking an Optical Retail Sales Associate to guide patients in selecting frames, lenses, and coatings, ensuring accurate prescription details for in-store processing. You will help with measurements, dispense glasses, and educate patients on eyeglass care and insurance claims.

The role emphasizes customer-centric service, product knowledge, and adherence to company policies, with opportunities for advancement and competitive incentives in a full-time setup.