Part-Time Optical Sales & Patient Care Specialist

Shopko Optical; Waupaca (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Sales incentives

Volunteer pay

Sick pay

401K with match

Employee assistance program

On-the-job training & certification

Teammate recognition program

Eyewear discounts

Job summary

Shopko Optical in Wisconsin is seeking a Part-time Optical Sales Associate to join our team in Waupaca. On-the-job training provided, no experience necessary. You will provide exceptional customer service, help patients select eyewear, and assist with dispensing and minor lab tasks.

The role requires strong communication, ability to handle multiple tasks, and willingness to work evenings/weekends. Competitive wages, benefits, and training opportunities are offered.

Qualifications

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs includinganalyzingprescriptions, repairs and adjustments and lifestyle dispensing.

Responsibilities

• Provide excellent customer and patient service in selecting, ordering and dispensing eyewear according to standards.
• Analyze patient eyewear needs; recommend lenses, coatings, and frames to satisfy needs.
• Assist patients in frame selection by style, color, and measurements; ensure coordination with prescriptions.
• Order and dispense eyewear accurately and professionally; assist with repairs and adjustments.
• Show patients how to insert, remove and care for contact lenses.
• Assist Optometrist with case histories and screenings.
• Maintain knowledge of third-party plans and claims; explain promotions and offerings.
• Balance accounts; prepare work orders for Optical Lab; process medical billing information.

Skills

Customer service

Multi-tasking

Communication

Eyewear knowledge

Education

High School diploma or equivalent

State license (as required)

Shopko OCE Certification

Job description

Shopko Optical in Wisconsin is seeking a Part-time Optical Sales Associate to join our team in Waupaca. On-the-job training provided, no experience necessary. You will provide exceptional customer service, help patients select eyewear, and assist with dispensing and minor lab tasks.

The role requires strong communication, ability to handle multiple tasks, and willingness to work evenings/weekends. Competitive wages, benefits, and training opportunities are offered.