Full-Time Office Manager Store #460

Northeast Grocery; City of Rochester (NY); Presencial; USD 22.000 - 32.000; Jornada completa

Descripción de la vacante

Tops Markets in Rochester, NY is seeking a Service Desk/Bookkeeping Manager to lead customer service excellence and Loss Prevention across the front-end operations. This role focuses on efficient service desk management, accurate bookkeeping, and smooth cash handling to protect store assets.

Ideal candidates read, write, and perform basic math, with strong communication skills and reliable computer basics. Minimum age 18; prior experience in retail operations is a plus.

Formación

• Must be 18 years of age.
• Ability to read, write, and perform basic math functions.
• Possess basic computer skills.
• Possess strong communication skills.

Responsabilidades

• Oversee service desk and bookkeeping operations to ensure superior customer service and control losses.

Conocimientos

Reading and writing

Basic math

Basic computer skills

Strong communication skills

Herramientas

Cash Register

ATM

Lottery Machine

Money Counter

Computer

Certegy Check Cashing System

Safe

Descripción del empleo

Select how often (in days) to receive an alert:

Pay Rate Starting at: Level $19.50/ hr Rates of pay are determined by previous experience and labor contract seniority.

SUMMARY

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. Service desk/ bookkeeping manager is responsible for ensuring superior customer service and control of losses through efficient management of service desk and bookkeeping operations

ESSENTIAL DUTIES AND RESPONSIBILITIES

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. Service desk/ bookkeeping manager is responsible for ensuring superior customer service and control of losses through efficient management of service desk and bookkeeping operations

MINIMUM QUALIFICATIONS

Must be 18 years of age

EDUCATION AND EXPERIENCE

• Ability to read, write, and perform basic math functions
• Possess basic computer skills
• Possess strong communication skills

PHYSICAL REQUIREMENTS

EQUIPMENT USED

• Operation of the following:
• Cash Register
• ATM
• Money Order Machine
• Lottery Vending Machine (must be 18yrs of age)
• Lottery Machine
• Coinstar (Must be 18 yrs. of age)
• Western Union System
• Computer
• Certegy Check Cashing System
• Safe
• Tickets.com Terminal
• Coin Wrapper (Must be 18 yrs. of age)
• Telephone System
• Currency Counter
• Adding Machine/Calculator
• Ladder (must be 18 yrs. of age)
• Bottle Machine(Must be 18 yrs. of age)
  

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.