Full Time Meta Lab Retail Experience Expert

Channel Partners, LLC; Chicago, Northern (IL, KY); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid time off

Paid training

401(k) matching

Referral bonus

FSA benefits

Career growth

Job summary

Channel Partners Solutions is seeking a Meta Experience Expert to deliver premium demos of wearable and mixed-reality tech in our Chicago store. You will educate customers, guide them through immersive experiences, and drive sales while maintaining a high-quality customer journey.

The role requires strong communication, reliability, and a passion for technology. Weekend availability and a team-oriented mindset are essential for success in this fast-paced retail environment.

Qualifications

• High School Diploma or equivalent.
• 2+ years of customer-facing experience in retail.
• Familiar with AR/VR technology.
• Strong interpersonal communication, both written and verbal.
• Results- and detail-oriented with a passion for technology.
• Ability to work well in a team and be on-camera.

Responsibilities

• Become the go-to product expert and articulate features, benefits, and impact.
• Deliver immersive demos showcasing how mixed reality and wearables transform play, learning, work, and interactions.
• Guide customers through purchases using the POS system for a smooth buying experience.
• Drive results by meeting or exceeding sales goals and KPIs; collaborate with Retail Manager on action plans when needed.
• Perform daily store operations, opening/closing, and keep interactive displays clean and engaging.
• Contribute positive energy, punctuality, teamwork, and adaptability to store operations.

Skills

Interpersonal communication

Detail-oriented

Tech passion

Active listener

Team player

On-camera presence

Reliable transportation

Weekend availability

Education

High School Diploma or equivalent

Job description

At A Glance

We're growing! Join our Meta Store Retail team as we bring Smart Wearables and Meta Quest mixed reality experiences to life. As a Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands-on demonstrations of cutting-edge wearable and mixed-reality technologies. You'll represent our client's brand with excellence—educating customers, guiding them through transformative tech experiences, and converting demos into delighted new users.

Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and passionate about delivering world-class customer service.

Minimum Pay

USD $27.00/Hr.

Maximum Pay

USD $27.00/Hr.

What We Offer

• Weekly pay schedule and early wage access - get paid when you need it
• Health and wellness benefits plans
• Paid time off and holidays
• Paid training
• 401(k) with employer matching
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

• Become the go-to product expert! Build a deep understanding of our client's wearable and mixed-reality products—including accessories—and confidently articulate their features, benefits, and real-world impact to every customer
• Deliver unforgettable demos. Create immersive, hands-on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them
• Support seamless purchases. Guide customers through transactions using our client's Point of Sale (POS) system to ensure a smooth, efficient buying experience
• Drive results. Consistently meet or exceed sales goals and key performance indicators. When targets fall short, partner with the Retail Manager to build action plans that get results
• Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers
• Bring positive team energy. Arrive on time with a proactive, can-do attitude, ready to support team goals, collaborate, and contribute to a high-performance environment
• Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience

What You'll Bring

Experience and Education:

• High School Diploma or equivalent
• 2+ years of customer-facing experience in retail
• Familiar with AR/VR technology

Skills and Attributes:

• Extremely strong interpersonal communication - written, verbal, and on camera
• Must be results and detail-oriented
• Possess a passion for technology and innovation
• Ability to ask effective questions and be an active listener
• High level of initiative and self-motivation with a continued drive to learn
• Able to work well in a team environment
• Must have reliable transportation to get to and from work on time
• Flexible availability including weekends and holidays

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
• Frequently lift and carry up to 25 pounds
• Occasionally lift and carry up to 50 pounds
• Continuous hand/eye coordination and fine manipulation

Important Information

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view your privacy policies, please visit Privacy PolicyandCalifornia Privacy Rights.