Full Time Meta Lab Retail Experience Expert

Channel Partners; Chicago (IL); On-site; USD 31,000 - 44,000; Part time

Benefits offered by this job

Health benefits

Paid time off

401(k) with employer matching

Referral bonus

Weekly pay

Job summary

Channel Partners in Chicago is seeking a Meta Experience Expert to deliver premium, hands-on demonstrations of wearable and mixed-reality technologies. You will educate customers, guide them through immersive experiences, and convert demos into delighted new users.

You are tech‑savvy, detail‑oriented, and a strong communicator who thrives in a dynamic retail environment. This role emphasizes world‑class customer service, teamwork, and reliable operation of interactive displays and POS workflows.

Qualifications

• High school diploma or equivalent required.
• 2+ years of customer-facing experience in retail preferred.
• Familiar with AR/VR technology and immersive tech experiences.

Responsibilities

• Become the go-to product expert by understanding wearable and MR products and confidently explaining features and benefits to customers.
• Deliver unforgettable demos that showcase how mixed reality and wearables transform play, learning, work, and interaction.
• Guide customers through transactions using the POS system to ensure a smooth buying experience.
• Drive results by meeting or exceeding sales goals and KPIs; collaborate with Retail Manager to create action plans when targets fall short.
• Keep displays and operations running smoothly with daily tasks, opening/closing, and ensuring engaging, clean demonstrations.

Skills

Excellent communication

AR/VR familiarity

Customer service

Tech-savvy

Education

High School Diploma or equivalent

2+ years retail experience

Job description

At A Glance

We’re growing! Join our Meta Store Retail team as we bring Smart Wearables and Meta Quest mixed reality experiences to life. As a Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands‑on demonstrations of cutting‑edge wearable and mixed‑reality technologies. You’ll represent our client’s brand with excellence—educating customers, guiding them through transformative tech experiences, and converting demos into delighted new users.

Our ideal candidate is tech‑savvy, detail‑oriented, an exceptional communicator, and passionate about delivering world‑class customer service.

Minimum Pay

USD $27.00/Hr.

Maximum Pay

USD $27.00/Hr.

What We Offer

• Weekly pay schedule and early wage access – get paid when you need it
• Health and wellness benefits plans
• Paid time off and holidays
• Paid training
• 401(k) with employer matching
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

• Become the go‑to product expert! Build a deep understanding of our client’s wearable and mixed‑reality products—including accessories—and confidently articulate their features, benefits, and real‑world impact to every customer
• Deliver unforgettable demos. Create immersive, hands‑on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them
• Support seamless purchases. Guide customers through transactions using our client’s Point of Sale (POS) system to ensure a smooth, efficient buying experience
• Drive results. Consistently meet or exceed sales goals and key performance indicators. When targets fall short, partner with the Retail Manager to build action plans that get results
• Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers
• Bring positive team energy. Arrive on time with a proactive, can‑do attitude, ready to support team goals, collaborate, and contribute to a high‑performance environment
• Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience

What You'll Bring

Experience and Education:

• High School Diploma or equivalent
• 2+ years of customer‑facing experience in retail
• Familiar with AR/VR technology

Skills and Attributes:

• Extremely strong interpersonal communication - written, verbal, and on camera
• Must be results and detail-oriented
• Possess a passion for technology and innovation
• Ability to ask effective questions and be an active listener
• High level of initiative and self‑motivation with a continued drive to learn
• Able to work well in a team environment
• Must have reliable transportation to get to and from work on time
• Flexible availability including weekends and holidays

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
• Frequently lift and carry up to 25 pounds
• Occasionally lift and carry up to 50 pounds
• Continuous hand/eye coordination and fine manipulation

Important Information

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at‑will employer.

Channel Partners is a team of experts delivering end‑to‑end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies, please visit Privacy PolicyandCalifornia Privacy Rights. #RMCPINDEED