Full-Time Member Services Teller – Community Focus

Firefighters Community Credit Union; Willoughby (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

Firefighters Community Credit Union is hiring a full-time Teller at our Willoughby branch. The role involves handling member transactions, loan payments, deposits and withdrawals at 4012 Erie Street, Willoughby, Ohio 44094.

We value strong communication and interpersonal skills, basic computer knowledge, and a customer‑first mindset. Physical duties include balance of cash and accurate cashiering in a friendly, community-focused environment.

Qualifications

• Minimum six months of similar or related experience.
• High school diploma or GED.
• Possess basic computer knowledge.
• Exceptional communication and interpersonal skills.
• Ability to operate a 10-key calculator and computer keyboard by touch.

Responsibilities

• Develop relationships with members and provide information about financial products and services.
• Accurately process financial transactions, including deposits, withdrawals and loan payments; transferring funds from member accounts and generating money orders.
• Balance cash drawer
• Recommend products and services that benefit the member

Skills

Communication

Interpersonal skills

Computer skills

Touch typing

Education

High school diploma or GED

Job description

Firefighters Community Credit Union is hiring a full-time Teller at our Willoughby branch. The role involves handling member transactions, loan payments, deposits and withdrawals at 4012 Erie Street, Willoughby, Ohio 44094.

We value strong communication and interpersonal skills, basic computer knowledge, and a customer‑first mindset. Physical duties include balance of cash and accurate cashiering in a friendly, community-focused environment.