Full-Time Medical Front Desk & Scheduling Coordinator

Ivy Fertility-Dallas IVF; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ivy Fertility in Dallas invites applications for a Front Office Assistant and scheduler. You will handle patient intake, scheduling, and front-desk duties in a fast-paced fertility clinic, ensuring accurate records and courteous service.

The role requires meticulous organization, strong communication, and knowledge of medical terminology. You will balance time-sensitive tasks, maintain confidentiality, and support billing and insurance processes in a full-time, on-site capacity with rotating

Qualifications

• High school diploma or equivalent required.
• Dependable with reliable transportation.
• Strong communication and customer service skills.
• Proficient with computers, Excel and Word; HIPAA knowledge.
• Ability to schedule and manage patient appointments.

Responsibilities

• Answer and screen telephone calls courteously.
• Schedule patient appointments and procedures per policies.
• Collect demographic and insurance information and verify benefits.
• Check patients in/out and handle co-pays and balances.
• Prepare and maintain patient charts and data entry (ICD-10, CPT).
• Maintain confidentiality and organize front office operations.

Skills

Phone systems proficiency

Strong organizational skills

Attention to detail

Multitasking in fast-paced environment

Excellent communication skills

Knowledge of medical terminology

HIPAA familiarity

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Ivy Fertility in Dallas invites applications for a Front Office Assistant and scheduler. You will handle patient intake, scheduling, and front-desk duties in a fast-paced fertility clinic, ensuring accurate records and courteous service.

The role requires meticulous organization, strong communication, and knowledge of medical terminology. You will balance time-sensitive tasks, maintain confidentiality, and support billing and insurance processes in a full-time, on-site capacity with rotating