Full Time Massage Therapist

remingtonhotelscareers; Yountville (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Remington Hotels in Yountville, CA seeks a Massage Therapist responsible for delivering guest experiences with exceptional service. The role requires CAMTC certification and at least 500 education hours, along with 3–6 months spa experience and current state licensing.

You will greet guests, guide them to treatment rooms, perform services to high standards, keep SOAP notes, and uphold confidentiality while coordinating with hotel staff.

Qualifications

• 3–6 months spa-related experience.
• Current CAMTC certification required.
• 500 hours of education or pass state exam.
• Excellent customer service and problem-solving skills.
• Ability to maintain guest confidentiality and professionalism.

Responsibilities

• Greet guests at Spa Front Desk or Relaxation Room.
• Escort guests to rooms and explain service features.
• Provide services to a high standard and document SOAP notes.
• Resolve guest issues per conduct standards.
• Maintain professionalism with guests, staff and managers.
• Keep work area clean and professional.
• Participate in product knowledge training.
• Stay informed about hotel services and procedures.
• Maintain safe working environment.
• Perform other duties as assigned.

Skills

Spa experience

Customer service

Problem solving

Excellent communication

Attentive to detail

Education

CAMTC certification

500 hours training/education

Job description

Hourly Pay Rate: $16.90 + Commission and Gratuity Eligible

Knowledge, Skills, and Competencies:

• Three to six months related spa experience required.
• Current and up to date state licensing required.
• High work ethic, self-initiative , independent judgment
• Proven customer service and problem solving experience
• Regular attendance
• May be required to work varying schedules to reflect the business needs of the property
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

Yountville, CA: Therapists must have appropriate certification for our County regulations and requirements.

Applicants must have 500 hours of education or pass a state-approved exam

Hourly Pay Rate: $16.90 + Commission and Gratuity Eligible

Position Summary:

The Massage Therapist is responsible for executing the guest experience to the fullest extent, ensuring all contact and communication with guests and residents is fluid and leaves them feeling they have received exceptional customer service.

Core Responsibilities:

• Greet guests/residents at the Spa Front Desk or in the Relaxation Room.
• Escort guest to their room(s), including the locker room(s). Show them key features of the room and articulately describe the service.
• Provide all services to the highest standard and keep SOAP notes on file for each guest.
• Resolve guest/resident problems and issues following proper conduct standards.
• At all times, demonstrate the highest level of professionalism in dealing with guests, staff and managers.
• Keep work area clean of all clutter while maintaining professional appearance and standards.
• Participate in further learning activities up to and including product knowledge.
• Maintain up to date knowledge of hotel services, products and procedures.
• Focus on working in a safe manner and create a safe working environment at all times.
• Perform other duties as assigned.

Physical Requirements:

• Stand, sit and walk for varying lengths of time, often long periods of time
• Bend, stoop, squat and stretch
• Lift approximately forty (40) pounds of equipment or supplies on and off a cart, using safe lifting techniques
• Good communication skills, both written and verbal
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
• Know and be able to administer first aid
• Direct evacuations in an emergency
• Must have finger dexterity to be able to operate office equipment such as computers, ten-key calculator, printers, multi-line tone tone phone, filing cabinets, photocopiers and other office equipment as needed

Yountville, CA: Requires compliance with California Massage Therapy Council (CAMTC) certification. Applicants must have 500 hours of education or pass a state-approved exam

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.