Full Time Manager

Goldfish Swim School; Needham (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant and fun work environment where you can make a significant difference in children's lives! This position as a Manager at a rapidly growing swim school offers the chance to oversee daily operations, manage staff, and ensure high-quality swim instruction. With opportunities for advancement and a supportive atmosphere, you will thrive in a role that values your contributions. Enjoy flexible shifts, paid training, and a diverse workplace that celebrates inclusivity. If you are passionate about working with children and have a knack for leadership, this is the perfect opportunity for you!

Benefits

Paid Time Off

Paid National Holidays

Diverse and Inclusive Workplace

Bonus Opportunities

Health Insurance

Qualifications

• Experience as a certified lifeguard or youth sports instructor required.
• Two or more years of management experience preferred.

Responsibilities

• Oversees daily operations including staffing and pool management.
• Trains and manages staff to ensure excellent performance.
• Implements safety procedures and maintains certifications.

Skills

Interpersonal communication

Organizational skills

Ability to work with children

Education

High school diploma or GED

Bachelor’s degree or higher

Job description

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award-winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards, and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

• Paid Time Off
• Paid National Holidays
• Diverse and Inclusive Workplace
• Bonus Opportunities
• Health Insurance

Requirements:

• Ability to work with children
• Excellent interpersonal communication and organizational skills
• Must pass background examinations (included with training)
• Must be able to read, understand, and communicate in English to a conversational level.

Job Title: Manager

Reports to: General Manager

FLSA Status: Exempt

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities.

Duties and Responsibilities:

1. Directs and controls the daily operations to ensure the school is running according to standard operating procedures.
2. Assists General Manager and department managers with fulfilling daily tasks.
3. Manages the staff to ensure high productivity, excellent performance, and positive employee satisfaction.
4. Trains and oversees the aquatics department to provide superior swim instruction to students. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.
5. Provides sales and marketing training to all qualified sales staff.
6. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing.
7. Gains knowledge and experience in pool operations to maintain a safe and sanitary swim environment.
8. Initiates and oversees workplace employee activities (“Fun” Department) to improve employee satisfaction.
9. Directs and oversees the implementation of the Emergency Action Plan and safety procedures, training staff accordingly.
10. Maintains current certifications and stays professionally updated on aquatics and management fields.
11. Fulfills other duties as assigned by the Employer.

Education/Experience: High school diploma or GED required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, or childcare provider required. Two or more years of management experience preferred. Two or more years as a swimming instructor preferred.

Certificates and Licenses: Lifeguard, CPR/AED, and First Aid certifications required. Shallow water attendant highly recommended.

Work Environment: The employee is regularly exposed to heat and humidity. Noise level is usually moderate.