Full-Time/Maintenance Supervisor

IHG Hotels & Resorts; Fort Huachuca (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Room discounts

Competitive benefits package

Job summary

IHG Hotels & Resorts is seeking a Head of Maintenance to oversee all hotel maintenance activities and manage a small team to uphold high standards. You will ensure compliance with health and safety regulations and maintain a secure maintenance facility, coordinating with department heads for timely responses to requests.

The role emphasizes team development, coaching, and ensuring efficient operations while managing budgets and renovations. Local language proficiency is expected.

Qualifications

• Advanced vocational training or equivalent
• Two years of experience in general building maintenance or construction
• Professional certification and license if required by law

Responsibilities

• Oversee daily maintenance operations and staffing to ensure proper coverage.
• Coordinate with hotel departments to prioritize maintenance requests and respond promptly.
• Coach and develop the maintenance team; set performance and development goals.
• Train staff to meet safety and quality standards with available tools.
• May initiate HR actions when needed.

Skills

Two years maintenance experience

Hotel experience

Speak local language(s)

Job description

We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, fringe benefits, room discounts, and many other benefits to eligible employees.

Role Purpose

As Head of Maintenance, you'll ensure all aspects of hotel maintenance and management are kept to the very best standards and in line with all relevant health and safety legislature and procedures. You'll also keep an organized and secure maintenance shop.

Key Accountabilities

• Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers.
• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance.
• Train your team to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.
• Recommend or initiate any HR elated actions where needed.

Guest Experience

• Understand and respond to customers' needs and ensure a high level of guest satisfaction.
• Carry out a preventive maintenanceprogramto ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools).

Financial

• Help prepare the departmental budget and financial plansfinancial and operational plans for the hotel.
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning.
• Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget.

Responsible Business

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements.
• Maintain god working relations with outside contacts.
• Comply with federal, state and local laws regarding health, safety and alcohol services.
• Maintain a focus and commitment to operating a "green" hotel.
• Perform other duties as assigned. May also serve as manager on duty.

Accountabilities

This is the lead maintenance job in a small or extended stay single site hotel with a limited range of facilities. May supervise a small maintenance staff.

Key Skills & Experiences

• Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.
• Professional certification and license if required by law.
• Hotel experience preferred.
• Must be able to speak local language(s).

We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.