Supv Engineering

IHG Hotels & Resorts; Fort Benning (GA); On-site; USD 27,000 - 38,000; Full time

Job summary

IHG Hotels & Resorts is seeking a Maintenance Supervisor at our Fort Benning property to oversee daily maintenance tasks, ensure timely repairs, and uphold safety standards. You will manage staff, coordinate preventive maintenance, and respond to guest inquiries to sustain high service levels.

The role requires expertise in plumbing, electrical, HVAC, and carpentry, with EPA Level 3 certification and related licenses preferred. This on-site position supports hotel operations and asset protection.

Qualifications

• Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction.
• Hotel maintenance and supervisory experience preferred.
• Professional certification and license if required by law.
• Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, kneeling, climbing and crawling.

Responsibilities

• Inspect work assignments to ensure that work is completed in a timely manner and within specifications.
• Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies.
• Alert management of potentially serious issues.
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems.
• Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program.
• Follow and enforce procedures that ensure the security of inventory and minimize waste.
• Assist in educating/training employees on current safety issues to ensure compliance with laws and safety regulations.
• Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Schedule and/or perform preventative maintenance and repairs as needed.
• Ensure equipment is prepared and operational for the following day’s work.
• Respond to guest questions, complaints or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May assist with other duties as assigned.
• May serve as Manager of Duty as required.

Skills

Plumbing

Electrical

Mechanical

Carpentry

EPA Certification

HVAC Certification

Communication

Math skills

Problem solving

Flexibility

Education

Some college or vocational training

Job description

• Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
• Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.).
• Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
• Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule and/or perform preventative maintenance and repairs as needed.
• Ensure that equipment is prepared and operational for the following day’s work.
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May assist with other duties as assigned.
• May serve as Manager of Duty as required.

DUTIES AND RESPONSIBILITIES

• Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
• Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.).
• Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
• Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule and/or perform preventative maintenance and repairs as needed.
• Ensure that equipment is prepared and operational for the following day’s work.
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May assist with other duties as assigned.
• May serve as Manager of Duty as required.

ACCOUNTABILITY

This job is a third layer of supervision in maintenance/engineering operations at a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, or 2nd in command in a smaller, less complex property.

Qualifications and Requirements

Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred. Professional certification and license if required by law.

This job requires ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling

Other:

• Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
• Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• May be required to work nights, weekends, and/or holidays.
• This position pays $23.54/HR

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.