Full-Time Loss Prevention Supervisor

Kohl's; Ukiah (CA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Work life balance

Health & wellness

401k

Life insurance

Legal and adoption assistance

Job summary

Kohl’s in Ukiah, California, is seeking a Loss Prevention Supervisor to protect company assets by preventing external theft, leading investigations, and coordinating safety programs. You will partner with store leadership to reduce shortage and build a culture of security.

You will train and supervise Loss Prevention Associates and Officers, monitor CCTV where available, and communicate findings to leaders and, when needed, law enforcement.

Qualifications

• Experience in loss prevention or security preferred.
• Ability to investigate and maintain confidentiality.
• Strong communication and reporting skills.
• Detail-oriented with a proactive mindset.
• Ability to train and lead staff.

Responsibilities

• Identify theft trends at location and implement prevention strategies.
• Lead and supervise LP officers and associates.
• Conduct security audits and store inspections.
• Coordinate with store leadership and law enforcement.
• Maintain customer service while preventing loss.
• Train and develop Loss Prevention team.
• Represent Kohl’s in legal proceedings as needed.

Skills

Interpersonal skills

Independent work

Customer service

Decision making

Confidentiality

Detail-oriented

Tools

CCTV systems

Google Suite

Job description

About The Role

As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.

What You’ll Do

• Identify external and internal theft trends within assigned location(s)
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
• Implement store awareness programs that address theft, safety, inventory and shortage control
• Effectively identify and communicate potential shortage opportunities to all leaders
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures
• Partners with store personnel to address opportunities for improvement
• Work to create a culture of honesty and impression of control in the store
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
• Maintain customer service awareness
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Additional tasks may be assigned

What Skills You Have

• Strong interpersonal and written communication skills
• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Preferred

• Prior experience or background in Loss Prevention, security, law enforcement or retail
• Knowledge of surveillance and basic CCTV systems
• Knowledge of or ability to learn programs in Google Suite and various other computer programs

Pay Range: $23.50 - $36.45

Benefits

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including:

• WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
• HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
• SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)
• INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
• LIFE EVENTS (Legal and adoption assistance benefits)