Full-Time Loss Prevention Officer

Kohl's; Milpitas (CA); On-site; USD 27,552 - 43,256; Full time

Benefits offered by this job

PTO

Medical, Dental, Vision

401k

Life Insurance

Job summary

Kohl's is looking for a Loss Prevention Officer in Milpitas, California. In this role, you will enhance company profitability through theft deterrence and investigations, ensuring compliance with company standards. Your responsibilities include monitoring activities in stores, conducting surveillance, and assisting with investigations.

Strong decision-making and customer service skills are essential. Candidates with prior experience in loss prevention or security will be preferred. We offer a competitive pay range of $20.00 - $31.40 and a variety of associate benefits.

Qualifications

• Ability to uphold confidential information and investigations.
• Strong initiative and ability to work independently.

Responsibilities

• Monitor customer and associate activities to prevent theft.
• Conduct surveillance of external theft using CCTV equipment.
• Assist in internal theft investigations.

Skills

Strong customer service skills

Ability to work independently

Detail-oriented

Ability to make quick decisions

Education

Prior experience or education in Loss Prevention

Tools

Knowledge of surveillance techniques

Google applications

Job description

Required Morning and Afternoon Availability

About The Role

As a Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.

What You’ll Do

• Create partnerships with store, law enforcement, and local network groups
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
• Conduct surveillance of external theft using CCTV surveillance equipment
• Assist in internal theft investigations in compliance with Company Guidelines
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Inform Supervisors and Store Management of shortage control opportunities
• Monitor store alarm system and EAS system
• Support Loss Prevention awareness in the store
• Additional tasks may be assigned

Required

What Skills You Have

• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Preferred

• Prior experience or education in Loss Prevention, security or law enforcement
• Knowledge of surveillance and apprehension techniques
• Knowledge of or ability to learn Google applications and various other computer programs

Pay Range: $20.00 - $31.40

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).