Full-Time Loss Prevention Officer

FashionUnited; Lakewood (CO); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Work life balance benefits and PTO

Health & wellness benefits

Savings & retirement (401k)

Insurance programs

Life events support

Job summary

Kohl's is seeking a Loss Prevention Officer to strengthen profitability by deterring external theft and conducting internal investigations. You will collaborate with store teams, law enforcement, and local networks, monitor activities, and help reduce shortages through compliant actions.

Ideal candidates have strong customer service, independent work ethic, and confidentiality. Familiarity with surveillance and Google tools is a plus; duties include record-keeping and potential appearances

Qualifications

• Must be able to work independently with initiative.
• Strong customer service skills are essential.
• Able to make quick decisions in the best interest of Kohl’s.
• Maintain confidentiality of investigations and information.
• Detail-oriented with accuracy in records and processes.
• Preferred: experience or education in loss prevention, security, or law enforcement.
• Knowledge of surveillance techniques and apprehension methods is a plus.
• Familiarity with Google applications and standard computer programs is desirable.

Responsibilities

• Partner with store, law enforcement, and local groups to deter theft.
• Monitor customer and associate activity and act to prevent theft and recover merchandise in line with guidelines.
• Conduct surveillance of external theft using CCTV systems.
• Assist in internal theft investigations following company guidelines.
• Accurately complete and maintain external/internal theft case records per Kohl’s standards.
• Serve as a Kohl’s representative in legal proceedings as needed.
• Alert supervisors and store management to shortage-control opportunities.
• Monitor store alarm and EAS systems.
• Support loss prevention awareness in-store.
• Additional duties may be assigned.

Skills

Independent work

Customer service

Quick decision making

Confidentiality

Attention to detail

Surveillance knowledge

Computer skills (Google apps)

Education

Experience or education in loss prevention security or law enforcement

Job description

About the Role

As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.

What You’ll Do

• Create partnerships with store, law enforcement, and local network groups
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
• Conducts surveillance of external theft using CCTV surveillance equipment
• Assist in internal theft investigations in compliance with Company Guidelines
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Inform Supervisors and Store Management of shortage control opportunities
• Monitor store alarm system and EAS system
• Support Loss Prevention awareness in the store
• Additional tasks may be assigned

What Skills You Have

Required

• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Preferred

• Prior experience or education in Loss Prevention, security or law enforcement
• Knowledge of surveillance and apprehension techniques
• Knowledge of or ability to learn Google applications and various other computer programs

Pay Range: $16.65 - $26.15

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits). Applications will be accepted for 60 days from the posting of this position.