Are you passionate about providing high-quality patient care through expert phlebotomy services? At UPMC, we are committed to delivering the right care, in the right way, at the right time—every time. Our Phlebotomists play a vital role in our healthcare team, ensuring accurate and professional specimen collection. Join us as we provide Life Changing Medicine to our community.
Ensure daily department activities are completed accurately and on time under supervisor direction.
Maintain a safe, professional environment for clients and employees.
Train, mentor, and orient new employees, students, and residents; act as a resource alongside medical technologists.
Ensure compliance with laboratory policies, including quality assurance and infection control.
Perform specimen collection and processing following established policies and procedures.
Accurately collect, label, transport, and prepare specimens, following positive patient ID protocols.
Perform venipuncture, heelstick, and fingerstick procedures.
Instruct patients on non-blood specimen collection and ensure proper collection.
Investigate and document specimen issues, escalating unresolved concerns to supervisors.
Maintain professional, courteous communication with patients, coworkers, and clients.
Handle telephone inquiries, verify billing details, and confirm written orders when needed.
Keep workspace clean and organized; manage inventory, waste disposal, and supply stocking.
Ensure compliance with dress codes and safety regulations, reporting violations as needed.
Complete required documentation, statistical logs, and clerical duties like data entry, test ordering, and filing.
Participate in special projects and department initiatives.
Delegate phlebotomy priorities and non-urgent tasks to staff as needed.
Communicate unusual or problematic incidents to technical staff, supervisors, or pathologists.