Full-Time Keyholder

LoveShackFancy; New York (NY); On-site; USD 48,000 - 62,000; Full time

Job summary

LoveShackFancy is seeking a Key Holder for an entry into management. This role shares division of responsibility with management and a sales lead while delivering exceptional customer service.

You will help maintain store standards in selling, clienteling, merchandising, and store operations, supporting opening and closing procedures and ensuring inventory accuracy.

Qualifications

• Entry into management with Key Holder responsibilities.
• Strong customer service and sales orientation.
• Ability to work with management and sales lead.

Responsibilities

• Selling & Client Service: Greet customers, provide courteous service, meet goals, maintain client books, assist sales team with selling and clienteling.
• Visual Merchandising: Assist with floor sets, maintain visual standards, fixture placement and lighting, adjust merchandise placement as needed.
• Operations: Support opening/closing procedures, oversee store in management’s absence, ensure policy compliance, keep areas stocked, assist with inventories.

Skills

Customer service

Sales

Visual merchandising

Clienteling

Job description

About Loveshackfancy

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label—it’s a shared lifestyle movement. Coveted collaborations include Victoria’s Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

About Loveshackfancy

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label—it’s a shared lifestyle movement. Coveted collaborations include Victoria’s Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

Role Overview

This Key Holder position is an entry into management. This role requires key holder responsibilities while driving personal sales goals. A key holder shares a division of responsibility with both management as well as a sales lead while demonstrating excellent customer service.

Key Responsibilities

Selling & Client Service

• Greet and acknowledge all customers
• Provide courteous and knowledgeable customer service in every area of the store
• Meet or exceed your goals that will be set and given to you by management
• Maintain an accurate, efficient and effective client book
• Assist sales team with selling and clienteling.

Visual Merchandising

• Assist with execution of floor sets.
• Monitor and maintain visual merchandising standards on a daily basis according to the company’s standards
• Maintain proper fixture placement, lighting, and floor plan changes
• Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates

Operations

• Work with management to maximize sales by ensuring an efficient and customer friendly store.
• Oversee store in managements absence
• Monitor Compliance to company policies and procedures when on shift and report compliance issues to management
• Assist managers with Opening and Closing Procedures
• Maintain offices, workspace, and Cash wraps to ensure they are fully stocked with supplies
• Assist with Inventories and other Asset Protection needs

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.