Part-Time Keyholder

Loveshackfancy-2; Kansas City (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

LoveShackFancy in Kansas City is seeking a friendly, sales‑driven Key Holder to join our boutique team. This entry‑level management role supports store leadership while delivering exceptional customer service and helping drive personal sales goals.

You will assist with floor sets, maintain visual merchandising standards, manage the client book, and support opening and closing procedures. The position offers hands‑on experience in store operations and a path toward higher responsibilities.

Qualifications

• Retail customer service experience preferred
• Ability to meet and exceed sales goals
• Comfort with clienteling and maintaining client books

Responsibilities

• Greet and acknowledge all customers and provide courteous service
• Meet or exceed sales goals set by management
• Maintain an accurate, efficient and effective client book
• Assist sales team with selling and clienteling
• Assist with execution of floor sets and visual merchandising standards
• Maintain fixture placement, lighting, and floor plan changes
• Ensure representation of merchandise on the floor and adjust placements as needed
• Oversee store in management's absence and assist with opening/closing procedures
• Maintain offices, workspace, and cash wraps with supplies
• Assist with inventories and asset protection needs

Skills

Customer service

Sales & goals

Clienteling

Visual merchandising

Job description

ABOUT LOVESHACKFANCY

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label—it’s a shared lifestyle movement. Coveted collaborations include Victoria’s Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

ROLE OVERVIEW

This Key Holder position is an entry into management. This role requires key holder responsibilities while driving personal sales goals. A key holder shares a division of responsibility with both management as well as a sales lead while demonstrating excellent customer service.

KEY RESPONSIBILITIES

Selling & Client Service

• Greet and acknowledge all customers
• Provide courteous and knowledgeable customer service in every area of the store
• Meet or exceed your goals that will be set and given to you by management
• Maintain an accurate, efficient and effective client book
• Assist sales team with selling and clienteling.

Visual Merchandising

• Assist with execution of floor sets.
• Monitor and maintain visual merchandising standards on a daily basis according to the company’s standards
• Maintain proper fixture placement, lighting, and floor plan changes
• Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates

Operations

• Work with management to maximize sales by ensuring an efficient and customer friendly store.
• Oversee store in managements absence
• Monitor Compliance to company policies and procedures when on shift and report compliance issues to management
• Assist managers with Opening and Closing Procedures
• Maintain offices, workspace, and Cash wraps to ensure they are fully stocked with supplies
• Assist with Inventories and other Asset Protection needs

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.