Full-Time Key Carrier

Ace-Hardware; Santa Paula (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation Time

401(k) with Roth option

Employee discount

Job summary

Miner’s Ace Hardware is seeking a Key Carrier to support daily operations on the Central Coast, CA. You will help with scheduling, open/close routines, and act as floor manager when needed, ensuring excellent customer service and store standards.

The role emphasizes a positive, team-oriented attitude, attendance, and effective communication. Opportunities for advancement and generous employee discounts are available.

Qualifications

• Knowledge of POS system, cash handling, forklift certification.
• Open/close store and maintain floor manager standards.
• Need strong attendance, teamwork and positive attitude.

Responsibilities

• Role model Every Customer Every Time.
• Focus on customer satisfaction and Legendary Service.
• Open & close the store and ensure daily standards.
• Handle change for cashiers and approve returns at registers.
• Assist management with disciplinary issues and communicate infractions up the chain.

Skills

Customer service

Teamwork

Attendance

Basic math

Communication

Tools

POS System

Cash Handling

Forklift Certification

Job description

We are looking for:Happy people who enjoy working with others and helping customers.The Key Carrier plays a vital support role for the management team by assisting with daily operations, including scheduling coverage and acting as the floor manager when needed. Primary responsibilities include opening and closing the store, maintaining operational standards, and ensuring a positive customer and team experience. This position serves as a developmental step toward future management opportunities, contingent upon the company's needs and the individual's performance and merit. A positive, enthusiastic, and team-focused attitude is essential for success in this role.Major Responsibilities:The major responsibilities for this position include, but are not limited to the following:• Role model \"Every Customer Every Time\".• Our vision is customer satisfaction and Legendary Customer Service. The management team is responsible for ensuring that all staff share this vision.• Regular and timely attendance is an essential function of every position.• Have a complete working knowledge of the POS system (including transfers and special orders), key machine, and forklift certification.• Maintain Floor Manager standards, ability to maintain 80% or higher on floor manager score cards.• Open & close the store. • Get change for the cashiers.• Approve returns at the registers.• Assist the management team with disciplinary issues.o The Key Carrier will not have the authority to perform disciplinary communication with the staff. However, they will communicate any infractions or discipline they feel need to be addressed to the store manager or personnel manager.o The Management team will review any issue with the Key Carrier. The Store Manager has the autonomy to involve the Key Carrier in the disciplinary process or not.We provide:TrainingOpportunities for advancementGenerous employee discountEmployee appreciation - (Kudos program, a turkey for Thanksgiving, ham for Christmas, and more)Pay Scale = $18.75 for Base Level. Levels 1-3 = $19.00 - $22.00. Levels are based on performance.Extra benefits for eligible Full-Time employees include:Medical, Dental, and Vision InsurancePaid Vacation Time - no waiting for accrual to begin401(k) with Roth optionMiner's Ace Hardware is a Family-Owned Business operating 10 retail hardware stores on California's beautiful Central Coast. Our mission is to create an innovative retail environment where customers want to shop and employees want to work.The minimum requirements for this position include:Ability to report to all scheduled shifts on time and ready to work.Willingness to learn.Positive attitude and ability to work well with the team.Basic math skills for operating a register.Ability and willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.Ability to communicate orally and in writing.Miner's Ace Hardware is an equal-opportunity employer.