Full-Time In-Store Sales Pro

Lovesac; Estero (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off & Holiday Pay

Quarterly Sales Bonus Payout

401K Matching Contribution

Paid Parental Leave

Medical, Dental, Vision Benefit Plans

Health Savings and Flexible Spending

Life/AD&D, Short/Long Disability

Critical Illness and AccidentInsurance

Employee Assistance Program

Financial Wellness Tools

Associate Discounts

Pet Insurance

Job summary

Lovesac in Florida is seeking a Full Time Sales Associate to create a welcoming in-store experience and help customers design products to fit their space and style.

If you are passionate about building relationships, enjoy helping customers and love influencing peers, join our Lovesac Retail Team. You will contribute to meeting sales goals and delivering exceptional service to every guest.

Qualifications

• 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 2 years’ experience in retail sales or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Support Lovesac's omni- channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor.

Responsibilities

• Act as a role model on the team by consistently and expertly engaging with customers and demonstrating the behaviors, sales techniques and customer service standards to build brand loyalty.
• Lead by example through exceptional client engagement, proactive selling and a commitment to achieving sales goals while fostering a positive team environment.
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships.
• Collaborate with team members to review open customer quotes, follow up with customers to drive conversion while ensuring a seamless sales experience.
• Champions new company initiatives (i.e.: products, promotions) to drive adoption, engagement and sales performance.
• Consistently achieve personal sales goals and key performance indicators while inspiring and influencing others to reach their own goals through collaboration, motivation and leading by example.
• Demonstrate a strong understanding of product knowledge, able to effectively demo, assist, and educate customers.
• Proactively conduct and model effective customer outreach using company provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Support with store operations including but not limited to; opening & closing the store, inventory, exchanges, marketing, promotions and ensure they are followed to company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Assist Store Management with additional responsibilities that include service or operation functions.
• Perform other duties as assigned by Management.

Skills

Customer service

Sales

Communication

Technology proficiency

Teamwork

Reliability

Education

High School Diploma

Tools

CRM systems

POS systems

Job description

Lovesac in Florida is seeking a Full Time Sales Associate to create a welcoming in-store experience and help customers design products to fit their space and style.

If you are passionate about building relationships, enjoy helping customers and love influencing peers, join our Lovesac Retail Team. You will contribute to meeting sales goals and delivering exceptional service to every guest.