Executive Housekeeper-Residence Inn Cary Crossroads

CMC Hotels; Cary (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Paid Vacation

Holiday Pay

401k

Job summary

Residence Inn Cary Crossroads is seeking an Executive Housekeeper to lead the hotel's housekeeping program, ensuring guest rooms and public areas meet brand standards.

You will train staff, monitor inspections, control inventory, and work with management to optimize operations and safety.

Qualifications

• Experience in housekeeping management preferred.
• Strong leadership and communication skills.
• Ability to implement brand standards and safety policies.

Responsibilities

• Follow brand and corporate standards for housekeeping operations.
• Train and supervise housekeeping and laundry staff.
• Conduct daily inspections of rooms and public areas; complete inspection reports.
• Monitor inventory, supplies, and equipment; manage budgets and cost controls.
• Ensure energy conservation and safety procedures are followed.

Skills

Leadership

Team management

Communication

Attention to detail

Job description

Executive Housekeeper-Residence Inn Cary Crossroads

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Are you looking for a Company you can "GROW" with? Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

Benefits – an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k

Responsibilities

• Follow 15/5 rule, make eye contact and smile at 15 feet, greet guest within 5 feet, to ensure complete guest satisfaction.
• Must wear approved uniform at all times while working, including nametag.
• Responsible for assisting in cleaning rooms or public areas and performing laundry functions as workload may require.
• Responsible for establishing and implementing proper standards and procedures for housekeeping staff ensuring brand and corporate standards.
• Enforces established policies and procedures for CMC and the hotel’s brand.
• Responsible for training all housekeeping and laundry staff according to expectations and standards.
• Communicates daily with other management, and department heads and employees to ensure proper operating procedures are in compliance.
• Responsible for conducting daily inspections of all areas cleaned by the Housekeeping Department including the guest rooms and public areas. Record all relevant information on the Housekeeping Inspection Report.
• Responsible for installing inventory controls for uniforms, linens and/or supplies to be monitored by issuance procedures and purchasing.
• Responsible for inventories of guest supplies and amenities including equipment on an ongoing basis.
• Responsible for monitoring and controlling the budget.
• Responsible for key control as noted in the housekeeping manual.
• Responsible for managing, monitoring and making adjustments to comply with energy conservation program management.
• Responsible for ensuring proper maintenance in regard to building, furniture, fixture, and equipment.
• Responsible for evaluating condition of furniture, fixtures, décor and make recommendations and assist in the coordination of rehab projects.
• Ensures Security for the hotel’s customers, employees, and property assets.
• Responsible for updating all safety procedures.
• Responsible for compliance with fire and safety issues.
• Responsible for following and implementing the DND policy to fellow associates, reference Life Safety handbook if necessary.
• Responsible for reporting maintenance issues, using the corporate approved tickets, and making sure room is noted as out of order until repair can be made.
• Responsible in conducting room attendant training to improve weak areas reflected in the individual’s performance evaluations.
• Responsible for completing room assignments for the Room Attendants from the Housekeeping Report.
• Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property.