Full-Time Home Goods Experience Associate

The TJX Companies, Inc.; Madison (MS); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program (EAP)

401(k) matching

Bereavement benefits

Health & wellness discounts

Cell phone discounts

Pet insurance

Credit union

Referral bonuses

Job summary

Marshalls in Madison, MS is seeking a team member to deliver exceptional customer service in a fast-paced store environment. You will engage with customers, process transactions, maintain merchandising standards, and support loss prevention and safety programs.

The role emphasizes teamwork, adaptability, and a positive store culture, with opportunities to grow within the TJX family and gain experience across off-price retail operations.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Job description

Marshalls in Madison, MS is seeking a team member to deliver exceptional customer service in a fast-paced store environment. You will engage with customers, process transactions, maintain merchandising standards, and support loss prevention and safety programs.

The role emphasizes teamwork, adaptability, and a positive store culture, with opportunities to grow within the TJX family and gain experience across off-price retail operations.