Seasonal Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Madison (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls in Madison, GA is seeking a retail associate to deliver an excellent customer experience, maintain a clean store, and support daily operations while following policies and loss-prevention standards. Duties include ringing sales, promoting loyalty programs, stocking merchandise, and assisting in store recovery.

The role requires strong customer service, communication, organization, and the ability to lift items.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide an excellent customer experience and engage with customers.
• Ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising standards and processes.
• Prepare and merchandise items for the sales floor.
• Participate in store recovery and safety initiatives.
• Support and participate in shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Madison, GA is seeking a retail associate to deliver an excellent customer experience, maintain a clean store, and support daily operations while following policies and loss-prevention standards. Duties include ringing sales, promoting loyalty programs, stocking merchandise, and assisting in store recovery.

The role requires strong customer service, communication, organization, and the ability to lift items.