Full-Time Guest Experience Host - Free Lunch & Park Access

The Walt Disney Company; Kapolei (HI); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Healthcare options

Tuition paid upfront

Free lunch

Free parking

Free theme park admission

Job summary

The Walt Disney Company, at Aulani, A Disney Resort and Spa in Kapolei, Hawaii, seeks a Food & Beverage Host (Makahiki) for full-time work at $29.15 per hour. You will greet guests, manage seating and take orders, delivering friendly, efficient service in a dynamic resort setting.

This role includes assisting with dining room operations, handling payments, upselling items, and maintaining safety and cleanliness.

Qualifications

• Must be at least 18 years old to be considered for this role
• Able to effectively work independently or as part of a team
• Should have cash handling capabilities and be able to count back proper change
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Receptive to special requests
• Enthusiastic about interacting and helping guests
• Able to make independent decisions for our guests
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
• Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations
• Must Meet state requirements to obtain Hawaii Liquor Commission Card

Responsibilities

• Welcoming and interacting with all Guests
• Greeting Guests and taking orders, entering into POS system and verifying order
• Suggesting additional items as appropriate
• Receives and processes payment
• Constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience
• May assemble orders and present to guests according to recipe guidelines
• Knowledge and understanding of safety and sanitation guidelines including temperature requirements
• Has good judgment of food quality and production, understands the impact of spoilage
• Maintains work area-restocking and cleaning
• Ensures that food presentation is fresh and up to quality standards
• Replenishes food and other serving items as necessary
• Portions back-up items
• May ensure freezers are maintained at the appropriate temperature
• May require equipment operation, including working near equipment that generates heat

Job description

The Walt Disney Company, at Aulani, A Disney Resort and Spa in Kapolei, Hawaii, seeks a Food & Beverage Host (Makahiki) for full-time work at $29.15 per hour. You will greet guests, manage seating and take orders, delivering friendly, efficient service in a dynamic resort setting.

This role includes assisting with dining room operations, handling payments, upselling items, and maintaining safety and cleanliness.