Full Time Front Desk Sales Supervisor (Music Academy)

Angeles Academy of Music; Los Angeles (CA); On-site; Full time

Job summary

Join a dynamic team at a leading music academy as a Front Desk Sales Supervisor! This full-time role offers a unique opportunity to blend sales expertise with exceptional customer service in a vibrant environment. You'll be responsible for achieving sales targets, onboarding new students, and providing top-notch support to clients. With a flexible schedule and the chance to work closely with a passionate team, this position is perfect for those looking to make a significant impact in the music education sector. If you thrive in a fast-paced setting and have a knack for sales, we want to hear from you!

Benefits

Medical plans

Dental plans

Vision plans

Bonus opportunities

Qualifications

• 2 years of sales experience required, with a track record of meeting targets.
• Strong customer service and team supervision skills are essential.

Responsibilities

• Achieve sales targets and promote programs to potential clients.
• Register clients and oversee student onboarding processes.

Skills

Sales proficiency

Strong customer service skills

Team supervision

Multitasking

Interpersonal skills

Exceptional memory

Phone etiquette

Technology proficiency

Education

Bachelor's degree in Business Administration

Bachelor's degree in Hospitality

Tools

Google Docs

Google Sheets

Canva

Excel

Job description

Full Time Front Desk Sales Supervisor (Music Academy)

Angeles Academy of Music, the largest music academy in Los Angeles, is currently seeking a full-time Front Desk Sales Supervisor to support our locations in West Los Angeles.

Compensation:

• $26-$30 per hour, with additional commission on net sales
• Medical, dental, and vision plans

Requirements:

1. Sales proficiency, with a track record of meeting targets
2. Bachelor's degree in Business Administration preferred, but not required
3. Strong customer service skills, team supervision experience, and administrative abilities
4. Ability to multitask and thrive in a fast-paced environment
5. Excellent interpersonal skills, particularly with children and adults
6. Exceptional memory and phone etiquette
7. Background in hospitality
8. No background in music is necessary
9. Proficiency in technology, Google Docs, Sheets, Canva, and Excel experience is a plus
10. Must have reliable transportation
11. Ability to work independently
12. Some flexibility to work evenings and weekends

Current Schedule Opening:

4 days per week, weekdays, 12:30-9 p.m. Weekends, 8:45-5:30 p.m. Must be able to work weekends. Exact 4 day schedule TBD.

Job Duties:

1. Achieving academy's sales targets
2. Follow up with potential clients via phone to promote our programs
3. Register clients and complete student onboarding
4. Promptly answer customer phone calls and emails
5. Document requests and follow up diligently to complete client requests
6. Opening/closing/cleaning facilities
7. Supervising instructors to ensure highest quality operations

Education and Experience:

1. Bachelor's degree required, business or hospitality preferred
2. Sales, management, customer service experience is a plus
3. Front desk, restaurant and hospitality experience is a plus

Ideal Background:

• Front desk experience in spa, hotel, vet, dentist, bank teller, waiter, waitress, restaurant/hospitality worker, retail salesperson

Additional Information:

Applicants must email resumes; no phone calls or drop-ins accepted. ANY PHONE CALLS OR EMAILS TO THE BUSINESS WILL AUTOMATICALLY DISQUALIFY THE CANDIDATE

Benefit Conditions:

• Waiting period may apply
• Full-time employees only eligible

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Expected hours: 32 – 40 per week

Schedule:

• 8 hour shift
• Night shift

Supplemental pay types:

• Bonus opportunities

Education:

• Bachelor's (Required)

Experience:

• Sales: 2 years (Required)

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing