Full time Front Desk Agent - Hampton Inn by Hilton Austin-Oak Hill

Prismhr Hire; Austin (TX); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Medical /Dental/ Vision

PTO

Bonus Opportunities

Hotel Discounts

Competitive Pay

Job summary

Prismhr Hire is seeking a friendly front desk/guest services associate to help create an excellent and memorable stay for our guests. You will welcome and serve each guest with exceptional service either in person or by phone, and you will help ensure guests are checked in and out in a friendly and timely manner.

The role emphasizes guest interaction, punctual service, and a positive, can-do attitude. Night, weekend, and holiday shifts may be required to support hotel operations.

Qualifications

• Basic reading, writing and math skills.
• May be required to work nights, weekends, and/or holidays.
• Regularly talk, hear and interact with guests.
• Frequently lift and/or move up to 10 pounds.

Responsibilities

• Welcoming and serving each guest with exceptional service either in person or by phone.
• Ensuring that guests are checked in and out in a friendly and timely manner.

Skills

Guest service

Communication skills

Team player

Education

High school diploma or GED

Job description

Who this job will appeal to

A team player with a great with a smile and who absolutely LOVES people!

What you will be doing

You will help to create an Excellent and Memorable stay for our guests by Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk, hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

Hotel Experience Preferred

Benefits

• Medical /Dental/ Vision
• PTO
• Bonus Opportunities
• Hotel Discounts
• Competitive Pay

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability