Financial Center Teller and Customer Solutions

Fulton Bank; Lancaster (Lancaster County); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical plans

401(k) with employer match

Paid time off

Job summary

Fulton Bank’s Willow Valley Financial Center in Lancaster, PA, seeks a full-time teller to provide exceptional customer service, process transactions, and promote bank products. Schedule aligns with branch hours, excluding Sundays, working around operation hours.

Responsibilities include accurate teller duties, referral opportunities, risk management, and using digital tools to assist customers. Requires high school diploma and 6–12 months in customer service with cash handling experience.

Qualifications

• High School Diploma or equivalent (Preferred).
• 6 to 12 months customer service experience (Required).
• 6 to 12 months cash handling experience (Preferred).

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities.
• Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalent

6 to 12 Months Customer Service Experience

6 to 12 months cash handling experience

Job description

Fulton Bank’s Willow Valley Financial Center in Lancaster, PA, seeks a full-time teller to provide exceptional customer service, process transactions, and promote bank products. Schedule aligns with branch hours, excluding Sundays, working around operation hours.

Responsibilities include accurate teller duties, referral opportunities, risk management, and using digital tools to assist customers. Requires high school diploma and 6–12 months in customer service with cash handling experience.