Full Time Dyson Expert

Dyson; Santa Clara (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K match

Life Insurance

Health Savings Account

Paid Time Off

Dyson product discounts

Job summary

Dyson seeks an in-store Expert to represent the brand with confident, knowledgeable service. You will guide customers to the right Dyson products through discovery, demonstrate features, and ensure an exceptional shopper experience.

Role requires delivery of high-quality consultations, ability to handle demonstrations and stock duties, and strong communication across teams. This full-time position supports our growing Dyson Demo Stores network in the United States.

Qualifications

• Minimum 2 years of in-person retail selling experience.
• Experience working with technology and prestige luxury brands is a plus.
• Ambitious and self-motivated sales individual with confidence.
• Proven track record of successful sales and meeting quotas.
• Ability to work retail hours, including weekends.
• Willingness to travel within territory and transport demo gear.
• Strong communication and relationship-building skills.
• Proficient with Microsoft Office and use of iPad apps.

Responsibilities

• Demonstrate Dyson values and engage shoppers using Dyson’s sales model.
• Provide the ultimate shopper experience in a professional manner.
• Identify customer needs through discovery and consultation to recommend products.
• Be the in-store representative for Dyson products and address customer questions.
• Adhere to in-store demonstrations and health & safety standards.
• Perform visual merchandising, stock replenishment and related tasks.
• Use CRM and HRIS systems to complete reporting accurately.

Skills

Retail sales

Tech products

Communication skills

Interpersonal skills

Team player

Negotiation

Self-motivated

CRM systems

Tools

CRM systems

HRIS

Job description

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our U.S. headquarters is located in Chicago’s Fulton Market district, with an additional office in New York City’s SoHo neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our U.S. headquarters is located in Chicago’s Fulton Market district, with an additional office in New York City’s SoHo neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

About The Role

Are you dynamic, passionate and eager to represent an International Technology Brand? We are looking to grow our Expert Team and would love to hear from you…

Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for! Join our exciting team to learn more about how you can contribute to a winning team!

• Demonstrate values and behaviors consistent with Dyson’s culture
• Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
• Provide the ultimate shopper experience in an engaging and well-informed professional fashion
• Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
• Act as the in-store representative for all Dyson products while present in the store
• Adhering to in-store demonstration and health & safety standards
• Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technology
• Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
• Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner
• Perform other duties, as assigned

About You

• Minimum of 2 years of in-person retail selling experience
• Experience working with technology and prestige luxury brands an asset
• Ambitious and self-motivated sales individual who exudes charisma and confidence
• Proven track record of successful sales experience, exceeding quotas
• Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
• Ability to work well with others and establish strong relationships within Dyson as well as with our third-party retail partners
• Strong negotiation skills combined with adaptable approach to selling
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and understands when to seek guidance
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial Benefits

• 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle Benefits

• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Generous Dyson Product Discounts

Health Benefits

• Multi-Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short-Term and Long-Term Disability

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.