Full Time Dyson Expert

Dyson Institute; United States; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401K match

Life Insurance

Flexible Savings Account

Paid Time Off

Dyson product discounts

Disability insurance

Job summary

Dyson Institute is seeking an enthusiastic in-store Expert to engage customers, demonstrate products, and deliver a premium shopping experience in our US retail locations. You will guide customers through discovery, explain features, and ensure a confident, informed purchase.

Ideal candidates have 2+ years in retail, strong communication, and a track record of meeting sales targets. Must be comfortable with tech, demos, and weekend hours; travel within territory may be required.

Qualifications

• Minimum of 2 years of in-person retail selling experience.
• Experience working with technology and prestige luxury brands is a plus.
• Ambitious and self-motivated with confidence.
• Proven track record of sales success, meeting/exceeding quotas.
• Able to work retail hours, including weekends.
• Able to transport demonstration equipment and travel within territory.
• Team player who builds strong relationships with Dyson and partners.
• Strong negotiation skills with adaptable selling approach.
• Excellent communication and interpersonal skills.
• Self-motivated and able to work independently.

Responsibilities

• Act as in-store representative for Dyson products and demonstrate health & safety standards.
• Educate customers and shoppers on product features and benefits.
• Provide the ultimate shopper experience through discovery and consultation.
• Perform visual merchandising and keep displays clean and stocked.
• Use CRM/HRIS for timely and accurate reporting.
• Support other duties as assigned by store leadership.

Skills

Retail sales

Customer service

Negotiation

Communication

Tools

CRM systems

HRIS systems

Microsoft Office

Job description

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our U.S. headquarters is located in Chicago’s Fulton Market district, with an additional office in New York City’s SoHo neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

About the Role

Are you dynamic, passionate and eager to represent an International Technology Brand? We are looking to grow our Expert Team and would love to hear from you… Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for! Join our exciting team to learn more about how you can contribute to a winning team! Demonstrate values and behaviors consistent with Dyson’s culture Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors Provide the ultimate shopper experience in an engaging and well-informed professional fashion Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires Act as the in-store representative for all Dyson products while present in the store Adhering to in-store demonstration and health & safety standards Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technology Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner Perform other duties, as assigned

About You

• Minimum of 2 years of in-person retail selling experience
• Experience working with technology and prestige luxury brands an asset
• Ambitious and self-motivated sales individual who exudes charisma and confidence
• Proven track record of successful sales experience, exceeding quotas
• Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
• Ability to work well with others and establish strong relationships within Dyson as well as with our third-party retail partners
• Strong negotiation skills combined with adaptable approach to selling
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and understands when to seek guidance
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

• Financial benefits: 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)

• Lifestyle benefits: Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Generous Dyson Product Discounts

• Health benefits: Multi-Level Healthcare Coverage Options Vision & Dental Coverage Company paid Short-Term and Long-Term Disability

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.