Bilingual Paint & Customer Service Specialist

Jobtome; Village of Maine (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support store customers within a 5 mile radius of Store 703497 in Schofield, WI. The role emphasizes high-quality service, cash handling, and meeting sales goals while maintaining product knowledge and store presentation.

The position is full-time with a starting pay of $19.00 per hour. The candidate must be able to work evenings and weekends and hold a valid driver’s license, with the ability to lift up to 70 lbs as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Spanish language

English language

Cash handling

Driver's license

Mobility/physical ability

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support store customers within a 5 mile radius of Store 703497 in Schofield, WI. The role emphasizes high-quality service, cash handling, and meeting sales goals while maintaining product knowledge and store presentation.

The position is full-time with a starting pay of $19.00 per hour. The candidate must be able to work evenings and weekends and hold a valid driver’s license, with the ability to lift up to 70 lbs as needed.