Full-time Customer Service Rep/Permit Technician

Cityofoakgrove; Oak Grove (MO); On-site; USD 26,780 - 28,860; Full time

Benefits offered by this job

Full benefits package

Job summary

The City of Oak Grove is seeking a full-time Customer Service Rep/Permit Technician to review permit applications for accuracy and issue permits. The role schedules inspections, manages plan submissions, and supports the Community Development Department including Planning and Zoning Meetings.

The ideal candidate will bring strong customer service, AR experience, and excellent organizational skills. Proficiency with office equipment and software is expected.

Qualifications

• High school graduate or equivalent.
• Previous customer service, accounts receivable experience, and strong people skills preferred.

Responsibilities

• Review permit applications for content correctness and issue permits.
• Schedule inspections and log/distribute building plans for plan examination.
• Attend Planning and Zoning Meetings on behalf of the Community Development Department.
• Perform data entry and posting of accounts receivable payments.
• Handle multiple tasks with courtesy and professionalism in person and by phone.
• Maintain accuracy and integrity in filing and records management.

Skills

Customer service

Accounts receivable

People skills

Attention to detail

Self-motivation

Communication

Education

High school diploma or equivalent

Tools

Office software

Office equipment

Job description

The City of Oak Grove is accepting applications for a full-time Customer Service Rep/Permit Technician. This position reviews permit applications for correct and complete content and issues permits, as authorized. Schedules inspections, receives, logs, distributes building plans for plan examination. Conducts duties for the Community Development Department including attending Planning and Zoning Meetings. Performs data entry and related operations in posting accounts receivable payments. The ideal candidate would be self-motivated, detail oriented, quick learner with exceptional customer service, excellent communication, organization, and time management skills with integrity and dedication to service. Prefer previous customer service, accounts receivable experience and strong people skills. Must be able to handle multiple tasks. Proficient with office equipment and various software. High school graduate or equivalent. Start range $19.44 to $20.95/hrly DOQ plus full benefits package.

Oak Grove City Hall, 2110 Broadway, Oak Grove, MO 64075.

First review August 19, 2026, position open until filled.

EOE

Qualifications

High school graduate or equivalent.

Special Requirements

Previous customer service, accounts receivable experience, and strong people skills preferred. Proficiency with office equipment and various software.

Must be able to handle multiple tasks. Ability to work courteously with people in person and by phone. Conducts duties for the Community Development Department including attending Planning and Zoning Meetings.