Development Services Clerk - Choctaw

Oklahoma Municipal League, Inc.; Choctaw (OK); On-site; USD 42,124 - 52,331; Full time

Job summary

Oklahoma Municipal League, Inc. is seeking an Administrative Assistant in the Development Services Department.

The role supports permit applications, inspections, licenses, and occupancy certificates under the Development and Planning Director, ensuring accurate data in databases and providing excellent customer service. Primary duties include processing applications, handling payments, updating files, and coordinating with City staff to meet deadlines and policy requirements.

Qualifications

• High school diploma or GED is required.
• At least two years of administrative/clerical experience, preferably in municipal government.
• Knowledge of permitting policies and basic building codes is preferred.

Responsibilities

• Process building permit and contractor license applications.
• Examine documents for accuracy according to building codes and completeness.
• Screen calls and refer questions to appropriate staff.
• Record permit information in permitting software database and maintain files.
• Assist customers with general questions about development and permits.
• Process payments and refunds for department-related fees.
• Update property files and notify departments of property address changes.
• Issue building permits and certificates of occupancy for approved projects.

Skills

Exceptional customer service

Read/interpret permit policies

Organizational skills

Communication with public

Problem solving

Education

High School diploma or GED

Tools

10-Key

Accounting software

Alphanumeric Data Entry

Spreadsheet

Word Processing

Job description

Listing Description

Job Title: Development Services Clerk
Department: Development Services
Reports to: Development Services Director
FLSA Status: Full-Time Non-Exempt
Salary: $42,124- $52,331 with benefits (Depending on Qualifications)
Revised: July 13, 2026

JOB SUMMARY

The Administrative Assistant is the first point of contact for the public in the Development Services Department. Under the general supervision of the Development and Planning Director, the Administrative Assistant provides customer service to process and assist with permit applications, building inspections, contractor licenses, certificates of occupancy, garage sale permits and signs, etc. The Administrative Assistant helps maintain building safety databases and property files.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1.Processes building permit and contractor license applications.
• 2.Examine documents to verify accuracy according to the building code and completeness.
• 3.Screens calls and refers questions to appropriate staff or department.
• 4.Monitors electric meters released and records data.
• 5.Records permit information into permitting software database and maintains electronic and hard file property information.
• 6.Assists customers with general questions in regard to development, permits, etc.
• 7.Processes payments and refund requests for department-related fees.
• 8.Updates property files and notifies other departments of property address changes.
• 9.Issues building permits for approved plans and certificates of occupancy for completed projects.
• 10.Informs project applicants of City requirements, processes, and deadlines from time of initial contact to completion of the project.
• 11.Serves as the first point of contact for customers to provide assistance with building permit policies and procedures.
• 12.Processes planning division permits to include temporary sign and use permits; receives applications and fees.
• 13.Collaborates with the City Planner and Building Inspector to respond to permit inquiries and assesses appropriate project valuations and permit fee.
• 14.Verify licensing and insurances on contractors, document information on file.
• 15.Calculate and collect fees required for building permits and issue receipts for fees collected.
• 16.Balances cash drawer daily and obtains required approvals.
• 17.Provides coverage for the division phone lines and front counter in the Development Department.
• 18.Scans documents for storage in electronic database.
• 19.Orders and maintains office supplies.
• 20.Respects the needs and objectives of applicants while working with them to make changes in project applications in order to comply with building plans, policies, codes and criteria.
• 21.Regular attendance of scheduled work hours is required.
• 22.Provides coverage in the absence of other personnel within City Hall.
• 23.Assists in Utility Billing duties.
• 24.Lead Planning Commission meeting on the first Thursday of each month.
• 25.Perform any other related duties as required or assigned.

DESIRED MINIMUM QUALIFICATIONS

Education & License

• Must have High School diploma or GED

Experience

• Must have at least two (2) years of administrative/clerical experience preferably in a municipal government setting.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge

• Knowledge of permitting policies and procedures
• General knowledge of City of Choctaw building codes

Skills & Ability

• Ability to read, understand, and convey information to the general public concerning permitting procedures and policies.
• Exceptional customer service skills: friendly, helpful, informative
• Advanced skill in building permit software and word processing programs
• Basic mathematical skills to accurately count change and to calculate fees and tax rates
• Ability to operate point of sale and credit card machines
• Ability to deal with difficult citizens using effective confrontational and problem solving skills.
• Ability to provide positive customer service
• Ability to organize tasks and working environment in order to maximize efficiency with attention to customer service

SOFTWARE SKILLS REQUIRED

• Basic: 10-Key, Accounting, Alphanumeric Data Entry, Spreadsheet, Word Processing/Typing

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Environment: Work is performed primarily in a standard indoor office environment and the Permit Clerk is engaged in work primarily of a sedentary nature. Employee is subject to sitting for long periods of time; required to walk, stand, bend, stoop, reach, and climb; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.

Physical Requirements:

Requires sufficient ambulatory ability to move about the office. Requires auditory ability to carry on ordinary and telephonic conversations. Requires near visual acuity to read detailed maps, drawings, other printed material, computer screens, and observe physical layouts. Requires manual and finger dexterity to write and to operate microcomputers and other office equipment.

TOOLS AND EQUIPMENT USED

Personal computer, including work processing software and permit management software; calculator; copy and fax machine; scanner; phone.

SELECTION GUIDELINES

City of Choctaw Application must be completed, rating of education and experience; oral interview and reference check; job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The City of Choctaw is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

The job description does not constitute an employment agreement between the City and employee and is subject to change by the City as the needs of the City and requirements of the job change.

Contact Information -

Company/Municipality Name:

Street Address

2500 N. Choctaw Rd.

Phone Number

405-281-5100

Contact Job Title:

Human Resources Director