Full-Time CSR: Plumbing & HVAC Support

White Plumbing, Heating & Air; Springfield (MO); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Paid medical, Dental, and Life Insurance

Paid vacation

Paid holidays

401(k) retirement plan

Relocation assistance available

Job summary

White Plumbing, Heating & Air, located in Springfield, MO, is seeking a full-time CSR - Customer Service Representative. The role involves answering incoming calls, scheduling appointments, and supporting friendly customer interactions.

The position offers a wage between $13.00 and $18.00 per hour, and comes with excellent benefits including paid medical and vacation, a 401(k) plan, and more. Join a supportive team since 1989, focused on providing quality plumbing solutions.

Qualifications

• 1+ year of customer service representative experience.
• Ability to work collaboratively in a team environment.
• Ability to perform physical requirements including using a computer.

Responsibilities

• Answer incoming phone calls and schedule appointments.
• Dispatch field crews efficiently.
• Manage social media platforms to promote the business.

Skills

Customer service experience

Proficiency with computers

Excellent communication skills

Team collaboration

Self-motivated attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

ServiceTitan

Job description

White Plumbing, Heating & Air, located in Springfield, MO, is seeking a full-time CSR - Customer Service Representative. The role involves answering incoming calls, scheduling appointments, and supporting friendly customer interactions.

The position offers a wage between $13.00 and $18.00 per hour, and comes with excellent benefits including paid medical and vacation, a 401(k) plan, and more. Join a supportive team since 1989, focused on providing quality plumbing solutions.