Full-Time Center Associate - Lawrenceville, GA

The UPS Store 7171; Lawrenceville (GA); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A leading retail shipping service in Lawrenceville is seeking a Full-Time Center Associate to provide world-class customer service. The ideal candidate will have a high school diploma or GED, previous retail sales experience, and strong computer skills. Responsibilities include delivering exceptional customer service, operating various equipment, and maintaining a safe working environment. This entry-level position offers competitive benefits like paid vacation and health coverage.

Qualifications

• Must have a high school diploma or GED.
• Previous retail or customer service experience is essential.
• Strong computer and internet skills are required.

Responsibilities

• Delivers outstanding customer service to customers.
• Practices good listening skills with customers and team members.
• Operates all equipment and is willing to teach others.

Skills

Retail/customer service experience

Good communication skills

Strong computer skills

Outstanding phone skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Posted 6 days ago. Be among the first 25 applicants.

The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

Benefits

• Paid vacation
• Sales commission
• Health coverage

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Staffing and Recruiting