Full-Time Catering Captain: Lead Event Service

Compass Group USA; Shawnee (OK); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Pet Insurance

Discount Marketplace

Job summary

Compass Group USA is hiring immediately for full time Catering Captain positions at the Shawnee, OK location. The role coordinates catering staff schedules, delivers, serves and clears at functions, with weekend work required.

The position requires prior catering experience, a driver’s license may be required, and state-permit compliance for food handling or alcohol service where applicable. This role supports the Catering Director and ensures HACCP standards and customer satisfaction.

Qualifications

• Prior catering experience is required.
• Valid driver's license may be required.
• Food handler's permit and/or alcohol servers permit where required by state law.

Responsibilities

• Coordinates catering staff schedules to ensure functions are delivered, served and cleared in a timely fashion.
• Prepares and serves food at scheduled functions under the supervision of the Catering Director.
• May drive a truck to deliver food and beverages to catered functions.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.

Skills

Catering

Customer service

Tools

Driver's license

Food handler's permit

Alcohol servers permit

Job description

Compass Group USA is hiring immediately for full time Catering Captain positions at the Shawnee, OK location. The role coordinates catering staff schedules, delivers, serves and clears at functions, with weekend work required.

The position requires prior catering experience, a driver’s license may be required, and state-permit compliance for food handling or alcohol service where applicable. This role supports the Catering Director and ensures HACCP standards and customer satisfaction.