Full-Time Cashier & Sales Floor Specialist

Goodwill Industries of Greater Cleveland & East Central Ohio, Inc.; Mayfield Heights (OH); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits

Short-term and long-term disability保险

Life insurance at no cost

Paid holidays

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Cashier/Sales Floor Associate in Mayfield Heights, OH. You will manage customer transactions, keep the floor stocked, and build relationships with customers and donors while upholding our values through friendly service.

This hourly, full-time role involves operating the POS, validating donations, and supporting store operations. Join a team that helps change lives in the community.

Qualifications

• Must possess strong math skills.
• Experience with computers preferred.
• Strong people and customer service skills.
• Prior retail experience preferred.
• Able to identify shades and tones of color and visually inspect clothing.
• High school diploma or GED preferred.

Responsibilities

• Ensures 100% donor and customer satisfaction.
• Itemizes purchases on the POS system, handles cash and makes change, and implements agency programs (Round Up, Loyalty, etc).
• Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.
• Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.
• Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.
• Assists store team leadership in the training of new personnel.
• Assists in maintaining a clean store, such as cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follows all agency safety policies and guidelines; addresses identified safety concerns with supervisor and team.
• Embodies DGR (Donated Goods Retail) MODE Guiding Principles.
• Ends every transaction with 'You changed a life today, Thank you!'
• Other duties as assigned

Skills

Numerical ability

Customer service skills

Retail experience

Computer literacy

Color tint identification

Education

High School Diploma or GED

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Cashier/Sales Floor Associate in Mayfield Heights, OH. You will manage customer transactions, keep the floor stocked, and build relationships with customers and donors while upholding our values through friendly service.

This hourly, full-time role involves operating the POS, validating donations, and supporting store operations. Join a team that helps change lives in the community.