Full Time Call Center Representative - work hybrid

Tranzact Holdings, LLC; Tampa (FL); Hybrid; USD 62,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

TRANZACT is hiring a full-time Sales Agent to join our inside sales team. This role centers on helping customers obtain life or health policies through a call center, with licensing support and comprehensive training.

Work is hybrid/in-person with remote options within West Virginia and other states; salaries range from 62k to 75k with uncapped bonuses; hourly guarantees apply during ramp period.

Qualifications

• Life and/or Health insurance license required or ability to obtain one.
• Strong communication and sales skills.
• Ability to work in a call center environment.
• Willingness to complete pre-licensing course for license.

Responsibilities

• Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending coverage based on prospect's circumstances.
• Communicates professionally with customers to explain policies and show value of brand(s).
• Calculates and/or quotes premium rates for policies.
• Develops and maintains product knowledge.
• Follows compliance/quality assurance requirements.
• Uses systems to enter data and submit applications.
• Follows sales scripts to complete sales.
• Participates in training to improve performance.
• Other duties as assigned.

Skills

Sales

Customer service

Communication

Licensing (Life/Health)

Training

Tools

CRM software

Job description

Job description

TRANZACT is hiring within 50 miles of Tampa, FL., Fort Myers, FL., Charlotte, NC., Richardson, TX., North Canton, OH., remote within the state of West Virginia or virtual/remote for some licensed insurance agent candidates.

If you LOVE a challenge and have a great personality, we want you to join our team. We provide full-time inside sales positions working with some of the most widely recognized and respected insurance brands in America.

Our typical first year Sales Agents earn $62,000 - $75,000 per year including uncapped monthly bonuses!!

• No Cold Calling
• $18 Per Hour Plus No Limits on Monthly Sales Bonuses!!
• $20/hour guaranteed earnings floor for your first 90 days (or through October 1st, whichever comes first) — paid as a top-up between what you earned and that guarantee
• Paid Training
• Paid Time Off and Holidays
• Professional & Fun Culture
• Full Benefits

New to the Insurance Industry? Not a problem! Some of our best sales agents come from hospitality, teaching, marketing and other fields. If you do not have a Health Insurance license, we will help you obtain your Insurance License through our comprehensive pre-licensing course.

Job Description

The Sales Agent typically holds Life and/or Health insurance license and works directly with consumers to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager.

Responsibilities

• Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances
• Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies
• Calculates and/or quotes premium rates for recommended policies
• Develops and maintains thorough product knowledge
• Demonstrates a high degree of integrity and follows compliance/quality assurance requirements
• Utilizes client and/or company‑provided computer systems to perform accurate and timely data entry and submit applications
• Follows scripts and designated sales processes to complete sales in a compliant and effective manner
• Actively participates in training and coaching on an ongoing basis to improve performance
• Other duties may be assigned

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending accountHealth insurance
• Life insurance
• Paid time off
• Vision insurance

Spanish speaking candidates encouraged to apply

Work Location: In person and remote / hybrid