Full Time Brand Ambassador

Polo Ralph Lauren; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in retail is seeking a Full Time Brand Ambassador to enhance customer experiences and drive sales. This entry-level role offers a chance to grow within the organization while promoting inclusivity and teamwork. Responsibilities include engaging with clients, supporting store initiatives, and adhering to company standards. Ideal candidates will have strong communication skills and a passion for customer service.

Qualifications

• Retail experience preferred, especially in high-volume environments.
• Effective communication skills with customers and team members.

Responsibilities

• Delivering sales and profit performance using key tools.
• Engaging creatively to connect with clients and expand the customer base.
• Maintaining high productivity standards and store standards.

Skills

Communication

Time Management

Planning

Customer Service

Job description

Join to apply for the Full Time Brand Ambassador role at Ralph Lauren.

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Ralph Lauren Corporation (NYSE:RL) is a global leader in designing, marketing, and distributing premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. With over 50 years of experience, Ralph Lauren's brand portfolio includes Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the most recognized families of consumer brands worldwide.

At Ralph Lauren, we foster an inclusive culture that unites and inspires our community and those we serve. We amplify diverse voices and perspectives to promote belonging, inclusion, and fairness through Talent, Education & Communication, Employee Groups, and Celebrations.

The Full-Time Brand Ambassadors prioritize customer satisfaction and are passionate about delivering personalized, inspiring shopping experiences that surpass expectations. Success in this role requires teamwork, curiosity, resourcefulness, and a commitment to inclusivity. Brand Ambassadors are the entry point for future leadership opportunities within Ralph Lauren, offering a chance to begin your next great chapter.

Responsibilities include:

• Understanding and delivering sales and profit performance using key tools and resources.
• Supporting store initiatives and participating in team training to achieve business results.
• Engaging creatively to connect with clients and expand the customer base.
• Representing the customer experience standards in-store, aligned with RL Brand expectations.
• Participating in store client initiatives and community outreach.
• Championing RL core values and embracing new shopping methods and technology.
• Supporting a collaborative environment centered on the customer.
• Networking, sourcing talent, and providing ongoing feedback to management.
• Enhancing customer connectivity through alternative purchasing options like Gladly, Click to Zoom, JRNI, and Ship to Home.
• Increasing product discovery accessibility via QR codes, digital catalogs, and virtual stores.
• Maintaining high productivity standards and store standards at all times.
• Adhering to all company policies and procedures.
• Providing feedback on category opportunities or needs to management.

Required Experience, Skills & Knowledge:

• Retail or similar industry experience preferred, especially in high-volume or high-profile environments.
• Effective communication skills with customers and team members.
• Physical ability to maneuver around the store, handle chemicals, lift up to 30 lbs, and climb as needed.
• Ability to operate registers, stand, walk for extended periods, and work flexible hours including weekends, evenings, and possibly overnight shifts and travel.
• A proven track record of success and positive relationship-building skills.
• Strong planning, prioritization, and time management skills.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail Apparel and Fashion