Full Time Brand Ambassador

Ralph Lauren; Gaffney (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

Ralph Lauren is seeking a Full Time Brand Ambassador to provide exceptional customer service and support sales initiatives. This entry-level role offers opportunities for career advancement within the company. Candidates should have a passion for retail and effective communication skills.

Qualifications

• Retail or similar industry experience preferred.
• Ability to lift up to 30 lbs. and work with chemicals.
• Flexibility to work various shifts.

Responsibilities

• Deliver personalized shopping experiences and exceed customer expectations.
• Support store initiatives and participate in team training.
• Engage clients and expand the client base.

Skills

Effective communication

Planning

Time management

Customer engagement

Job description

Join to apply for the Full Time Brand Ambassador role at Ralph Lauren

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across a broad range of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the most recognized families of consumer brands worldwide.

At Ralph Lauren, we aim to unite and inspire our communities by amplifying diverse voices and perspectives to foster a culture of belonging, inclusion, and fairness for all. We promote inclusion through Talent, Education & Communication, Employee Groups, and Celebration.

The Full-Time Brand Ambassadors are passionate about delivering a personalized and inspiring shopping experience that exceeds customer expectations. Success in this role involves being a team player, curious, resourceful, and committed to inclusivity. Brand Ambassadors are the entry point to future leadership roles within Ralph Lauren, offering a path to your next great chapter.

Responsibilities include:

1. Understanding and delivering sales and profit performance, utilizing key tools and resources to drive sales.
2. Supporting store execution of company initiatives.
3. Participating in team training to achieve business results.
4. Thinking creatively to engage clients and expand the client base.
5. Representing the customer experience in store to meet brand expectations.
6. Delivering consistent service aligned with RL Brand standards and store vision.
7. Engaging in store client initiatives and community outreach.
8. Championing RL core values.
9. Embracing RL's 'More ways to shop' concept and new technology.
10. Supporting a collaborative environment centered on the customer.
11. Networking and sourcing talent.
12. Providing ongoing feedback to management on successes and opportunities.
13. Supporting alternative purchasing processes such as Gladly, Click to Zoom, JRNI, Ship to Home.
14. Enhancing product discovery through QR codes, digital catalogs, and virtual stores.
15. Maintaining high productivity standards and store standards at all times.
16. Adhering to all company policies and procedures.
17. Providing feedback on category opportunities or needs to management.

Experience, Skills & Knowledge:

1. Retail or similar industry experience in a high-volume or high-profile environment preferred.
2. Effective communication skills with customers and team members.
3. Ability to maneuver around the store and work with chemicals, lift up to 30 lbs., and climb as needed.
4. Ability to operate the register, stand, and walk for extended periods.
5. Flexibility to work days, evenings, weekends, overnight shifts, and travel as required.
6. A proven track record of success and positive relationship building.
7. Strong planning and time management skills.

Additional Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Retail Apparel and Fashion