Full-Time Banking Customer Service Pro

Prairie State Bank & Trust; Charleston (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Prairie State Bank & Trust in Charleston, IL is seeking a Full-Time Customer Service Representative at our 621 W. Lincoln Ave location. You will handle routine account transactions, assist customers, and promote bank products in a team-driven environment.

The ideal candidate communicates clearly, works well under pressure, and is eager to learn. Banking experience is helpful but not required; training provided.

Qualifications

• Excellent interpersonal, written, and verbal communication skills.
• Problem solving skills; technical capacity
• Excellent time management, organizational, and multi-tasking skills.
• Ability to work independently and in a team environment.
• Previous banking experience preferred, but not required

Responsibilities

• Ensure that our customers receive excellent customer service.
• Assist customers with routine account related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments as well as inquiries regarding transactions and services
• Educating customers on bank products and services
• Perform daily balancing functions of a cash drawer
• Comply with bank operation and security procedures
• Maintain customer confidence and protect bank operations by keeping information confidential

Skills

Communication skills

Problem solving

Time management

Teamwork

Banking experience (preferred)

Job description

Prairie State Bank & Trust in Charleston, IL is seeking a Full-Time Customer Service Representative at our 621 W. Lincoln Ave location. You will handle routine account transactions, assist customers, and promote bank products in a team-driven environment.

The ideal candidate communicates clearly, works well under pressure, and is eager to learn. Banking experience is helpful but not required; training provided.