Full-Time Automotive Service Advisor - Johnson Honda of Stuart

Johnson Automotive; Stuart (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading automotive company in Florida is seeking a Full-Time Automotive Service Advisor to enhance guest satisfaction and streamline service operations. The successful candidate will play a key role in advising guests on vehicle service repairs and maintaining a positive service experience. This position offers a dynamic work environment and potential for great earnings based on performance.

Benefits

Health Insurance

401(k) with match after 6 months

Employee Assistance Program

Pet Insurance

Qualifications

• Service Advisor experience required.
• Valid driver's license with a clear record.
• Compelling written and verbal communication skills.

Responsibilities

• Greet and assist guests in a timely manner.
• Provide accurate written cost estimates for repairs.
• Maintain customer satisfaction and database notes.

Skills

Communication

Customer Service

Teamwork

Time Management

Tools

Microsoft Office

ADP

Job description

Johnson Honda of Stuart has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor ! We are seeking a friendly and motivated individual with a positive attitude to fill this open position immediately! If you are customer-service oriented and interested in working in a fast paced environment with great earning potential, this is an excellent opportunity for you!

Johnson Honda of Stuart is a member of Johnson Automotive, which is one of the fastest growing automotive companies on the east coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

This position will assist with the operations of the Service Department by advising and counseling guests on any necessary vehicle service repairs as recommended by technicians.

• Greet and assist guests in a timely, efficient and friendly manner;
• Advises guest of the care and needs of their vehicle;
• Provides complete and accurate written cost estimates for repairs and services;
• Checks repair progress and contacts guests with necessary updates;
• Complete necessary paperwork with accuracy;
• Refers to service history, inspects vehicles and recommends service needs;
• Establishes guest’s method of payment;
• Maintain a high level of customer satisfaction;
• Maintain and update notes and information in a customer database;
• Other duties as assigned by management.

Knowledge, Skills and Abilities Required :

• Service Advisor experience required;
• ADP experience preferred;
• Basic computer knowledge including Microsoft Office;
• A valid driver’s license and clear driving record;
• Ability to maintain a positive attitude while working under pressure;
• Compelling written and verbal communication skills;
• Ability to work both as a team and independently;
• Capability to prioritize multiple tasks effectively;

Benefits :

• Your elected health and ancillary benefits begin on the first day of the month following 60 days of employment.

Choices : Medical Insurance

Vision Insurance

Basic Life (employer paid), Voluntary Life, and AD&D Insurance

Long-Term Disability

Short-Term Disability

Cancer Insurance

Critical Illness Insurance

FSA and HSA options

EAP (Employee Assistance Program)

Pet Insurance

WillPrep Services

TravelAid (Assistance Services Program)

401(k) with match after 6 months

Johnson Automotive is an Equal Opportunity Employer.

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