Senior Sprinkler Service Technician

Johnson Controls, Inc.; Des Moines (IA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a skilled technician to join their team in the Fire Sprinkler industry. This role offers an exciting opportunity to perform service and repairs on various sprinkler systems, ensuring safety and compliance in commercial and residential settings. With a focus on customer service, the position requires strong troubleshooting skills and the ability to work independently. The company fosters a collaborative environment, providing extensive training and a comprehensive benefits package from day one. If you're ready to take your career to the next level and thrive in a supportive culture, this position is perfect for you.

Benefits

Competitive pay and bonus plan

Paid vacation, holidays, and sick time

Comprehensive benefits package

Company vehicle, tools, and equipment

Employee discount programs

Qualifications

• 7-10 years of experience in Fire Sprinkler industry required.
• Must have a valid driver’s license and good driving record.

Responsibilities

• Perform service and repairs on sprinkler systems for various applications.
• Diagnose and repair equipment using technical manuals and procedures.

Skills

Customer Service Skills

Organizational Skills

Ability to Work Independently

Troubleshooting Skills

Physical Labor Capability

Education

High School Diploma or equivalent

Tools

Technical Manuals

Blueprints and Diagrams

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay and bonus plan.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.

What we look for

Required

• 7-10 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems
• High School Diploma or equivalent required
• Ability to work flexible hours including weekends to meet customer requirements
• Overnight travel may be required
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Possess a valid driver’s license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer

Preferred

• NICET Level II certification is a plus
• Backflow certification is a plus