Full-Time Assistant Manager - Jordan Creek Town Center

BoxLunch & Hot Topic; West Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Full-Time Assistant Manager to lead a vibrant store environment. This role is perfect for someone who thrives on music and pop culture, as you will be at the forefront of creating an engaging in-store experience. You will support the Store Manager in driving sales, developing a passionate team, and ensuring operational excellence. Your leadership will inspire a collaborative atmosphere while keeping an eye on sales reports and customer feedback. If you are ready to roll with the punches in a fast-paced retail environment, this opportunity is tailored for you.

Qualifications

• 1-2 years of retail store management experience is required.
• Strong communication and operational skills are essential.

Responsibilities

• Support Store Manager in achieving sales targets and recruiting a passionate team.
• Create customer engagement through promotions and social media.

Skills

Retail Management

Team Leadership

Communication

Operations Management

Time Management

Sales Strategy

Customer Engagement

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

WHAT YOU'LL DO

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is.
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you.
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup.
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices.
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules.
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
• Run sales reports and use data to help guide your strategy to hit sales targets.
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused.

WHAT YOU'LL NEED

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps.
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps.
• A high school diploma or GED equivalent. If you have a degree, even better.
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.