Full Time - Assistant Manager in Training

The Salvation Army USA Central Territory; Canton Charter Township (MI); On-site; USD 40,000 - 58,000; Full time

Job summary

The Salvation Army USA Central Territory in Michigan is seeking an Assistant Store Manager to support the Store Manager in daily operations, oversee staff, manage production and sales, and ensure store maintenance and safety. This full-time role offers a comprehensive benefits package and the chance to make a meaningful impact in the local community.

Join a mission-driven team focused on serving neighbors through thrift stores, banking and record-keeping support, and community outreach.

Qualifications

• Experience leading and supervising store staff.
• Ability to manage daily operations and meet production goals.
• Commitment to customer service and community outreach.

Responsibilities

• Supervise staff training and performance as assigned.
• Implement strategies to achieve production and sales targets.
• Maintain store appearance, safety, and security in line with policies.
• Monitor budgets and controls to prevent shrinkage.
• Develop and retain customers through engagement plans.
• Create an inviting shopping environment for customers.
• Support the Salvation Army mission in the community.
• Prepare documents for personnel reviews and corrective actions.
• Communicate store operations with the Store Manager.

Job description

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Position Overview

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training

Working Environment

• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather
• Some exposure to dust

Equal Opportunity Employer

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.