Fulfillment Training Lead — Contract (20% Bonus)

Kids for the Future; Worcester (MA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Job summary

IntelliSource is seeking a seasoned Training Supervisor to take full training ownership at a fulfillment and distribution center on a fixed-term engagement. This project-based role offers a structured end date, competitive hourly compensation, and a 20% completion bonus.

You will lead, develop, and execute training programs to support operational excellence, ensuring new hires and existing staff are effectively trained on processes, safety, productivity, quality, and systems usage across

Qualifications

• 2+ years of training, leadership, operations, or supervisory experience in a warehouse, distribution, fulfillment, logistics, manufacturing, or high-volume operational environment.
• Experience training frontline associates in a fast-paced production or fulfillment setting.
• Strong understanding of warehouse or e-commerce fulfillment operations, including productivity, quality, safety, attendance, and labor planning metrics.
• Ability to coach, motivate, and hold team members accountable.

Responsibilities

• Lead the development and delivery of training programs for e-commerce fulfillment operations, including inbound, outbound, picking, packing, shipping, returns, inventory, quality, safety, and equipment-related processes.
• Facilitate new hire orientation and onboarding to ensure understanding of expectations, policies, safety protocols, attendance standards, performance metrics, and culture.
• Train associates on SOPs, system tools, scanning processes, productivity expectations, quality standards, and customer-impacting requirements.
• Ensure training content is accurate, current, consistent, and aligned with workflows.

Skills

Training Leadership

Operations

Coaching

Communication

Problem-solving

Floor presence

Tools

MS Office

Google Workspace

LMS

WMS

Reporting Tools

Job description

IntelliSource is seeking a seasoned Training Supervisor to take full training ownership at a fulfillment and distribution center on a fixed-term engagement. This project-based role offers a structured end date, competitive hourly compensation, and a 20% completion bonus.

You will lead, develop, and execute training programs to support operational excellence, ensuring new hires and existing staff are effectively trained on processes, safety, productivity, quality, and systems usage across