Fulfillment Technician - Pharmacy

Actalent; Bolingbrook (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

401(k) retirement plan

Life insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

Actalent is seeking an entry-level Pharmacy Technician to support automated prescription fulfillment in a fast-paced, high-volume center in Bolingbrook, IL. You will process prescriptions, enter patient data, and assist with insurance issues while maintaining HIPAA compliance.

The role offers hands-on training, opportunities for advancement, and exposure to advanced pharmacy automation technology within a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• Pharmacy Technician experience or certification preferred but not required.
• Strong attention to detail and commitment to accuracy.
• Ability to learn pharmacy systems, medical terminology, and insurance billing processes.
• Excellent communication and customer service skills.
• Comfortable working in a fast-paced, production-based environment.
• Basic computer proficiency and data entry skills.

Responsibilities

• Enter patient demographics, prescription data, and insurance information into processing systems.
• Process new patient registrations and maintain accurate patient records.
• Resolve insurance billing issues, claim rejections, and third-party payment discrepancies.
• Research and troubleshoot incomplete, missing, or inaccurate prescription information.
• Interpret medical terminology, prescription abbreviations, and SIG codes.
• Escalate questions to licensed pharmacists as needed.
• Handle communications with patients, providers, and insurers.
• Support fulfillment using automated dispensing and packaging systems.
• Operate equipment to sort, count, label, and prepare medications for shipment.
• Monitor workflow and inventory across fulfillment stages.
• Identify operational issues and communicate concerns to leadership.
• Maintain a clean, safe, and organized work environment.
• Adhere to HIPAA and quality standards.

Skills

High school diploma

Pharmacy tech experience

Attention to detail

Pharmacy systems knowledge

Customer service

Education

Pharmacy Technician Certification

Job description

Pharmacy Fulfillment TechnicianJob Overview

We are seeking a detail-oriented and motivated Entry-Level Pharmacy Technician to join a leading, technology-driven pharmacy operation focused on enhancing patient care through automation and efficient prescription fulfillment. In this role, you will support the accurate processing, dispensing, and distribution of prescription medications while maintaining compliance with HIPAA regulations, quality standards, and pharmacy best practices. This is an excellent opportunity for individuals looking to begin or advance their career in pharmacy operations within a fast-paced, high-volume environment.

Key Responsibilities

• Accurately enter patient demographics, prescription data, and insurance information into pharmacy processing systems.
• Process new patient registrations and maintain accurate patient records.
• Resolve insurance billing issues, claim rejections, and third-party payment discrepancies.
• Research and troubleshoot incomplete, missing, or inaccurate prescription information.
• Interpret medical terminology, prescription abbreviations, and SIG codes.
• Escalate clinical and prescription-related questions to licensed pharmacists as needed.
• Handle inbound and outbound communications with patients, healthcare providers, and insurance representatives.
• Support prescription fulfillment activities through the use of automated dispensing and packaging systems.
• Operate pharmacy equipment to sort, count, label, package, and prepare medications for shipment.
• Monitor workflow and inventory movement throughout various fulfillment stages.
• Identify operational issues and communicate concerns to leadership when appropriate.
• Maintain a clean, safe, and organized work environment.
• Adhere to HIPAA guidelines, pharmacy regulations, and quality assurance standards at all times.
• Resolve data-entry exceptions and ensure prescription records meet accuracy requirements.

Qualifications

• High school diploma or equivalent required.
• Pharmacy Technician experience or certification preferred but not required.
• Strong attention to detail and commitment to accuracy.
• Ability to learn pharmacy systems, medical terminology, and insurance billing processes.
• Excellent communication and customer service skills.
• Comfortable working in a fast-paced, production-based environment.
• Basic computer proficiency and data entry skills.

Work Environment

• Fully onsite position located in Bolingbrook, IL.
• Work within a highly automated, high-volume prescription fulfillment center.
• Collaborative team environment focused on operational excellence and patient care.

Schedule

Overnight Shift Options:

• Option 1: Monday-Wednesday, 9:00 PM-7:00 AM and Thursday, 4:30 PM-2:30 AM
• Option 2: Monday-Wednesday, 9:00 PM-7:00 AM and Saturday, 2:30 PM-12:30 AM

Training Schedule (First Week):

• Monday-Thursday, 4:30 PM-12:30 AM

Why Join Us?

• Entry-level opportunity with career growth potential.
• Hands-on experience with advanced pharmacy automation technology.
• Supportive team environment with comprehensive training.
• Opportunity to make a meaningful impact on patient care and medication fulfillment operations.

Job Type & Location

This is a Contract to Hire position based out of Bolingbrook, IL.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bolingbrook,IL.

Application Deadline

This position is anticipated to close on Sep 26, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.