REVER-pharmacy Technician

Actalent; Cary (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation / Sick Leave

Job summary

Actalent in Cary, NC is seeking a Pharmacy Technician to join our growing specialty pharmacy. This role involves working in an office with no direct patient contact, focusing on insurance coordination, MIS data entry, and supporting reverification projects.

The position is onsite with shifts 9am-6pm, 10am-7pm or 11am-8pm EST, Monday to Friday. It offers a competitive hourly pay range and benefits for eligible staff as described in the job posting.

Qualifications

• CPhT certification preferred.
• Minimum 3+ years related experience.
• Associate degree or equivalent experience.
• Ability to communicate about insurance types.
• Experience in customer service and handling prior authorizations.
• Proficiency in data entry and retail pharmacy operations.

Responsibilities

• Recognize and communicate about insurance types and when to use each type.
• Enter all communication and documentation in the Biologics MIS.
• Assist with yearly reverification projects.
• Communicate with patients to gather insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers.
• Process pharmacy claims in the Biologics MIS.
• Recognize and understand pharmacy claim responses.
• Manage inbound calls from patients, clients, physicians, and payors.

Skills

Insurance communication

Data entry

Customer service

Call center experience

Pharmacy operations

CPhT (preferred)

Education

Associate degree

Tools

Biologics MIS

Job description

Job Description

We are seeking a dedicated Pharmacy Technician to join our team in a dynamic and rapidly growing specialty pharmacy. Our mission is to simplify access to medication and provide personalized care to help patients achieve the best possible outcomes. This role involves working within an office environment with no direct patient contact, allowing you to focus on delivering exceptional service.

Job Title: Pharmacy Technician

Responsibilities

• Recognize and effectively communicate about insurance types and when each type would be utilized.
• Enter all communication and documentation in the Biologics Management Information System (MIS).
• Assist with projects such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when Biologics is unable to serve the patient.
• Appropriately process pharmacy claims in the Biologics MIS.
• Recognize and understand pharmacy claim responses.
• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided.
• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.
• Manage and reply to internal written communications and requests received via chat or email.
• Perform other related duties as assigned.

Essential Skills

• Pharmacy Technician Certification (CPhT is a plus).
• 1+ years of related experience.
• Minimum of an associate degree or equivalent experience and 3+ years of related experience.
• Ability to recognize and effectively communicate about insurance types.
• Experience in customer service and handling prior authorizations.
• Proficiency in data entry and retail pharmacy operations.

Additional Skills & Qualifications

• Experience working in a call center environment.
• Strong communication skills.
• Registered Pharmacy Technician credential is required.

Work Environment

This is an onsite position located in Cary, NC, with shifts ranging from 9am-6pm, 10am-7pm, and 11am-8pm EST from Monday to Friday. The office environment is closed on weekends and major holidays, providing a balanced work-life schedule. Employees will have the opportunity to work with a fantastic multi-disciplinary team focused on helping patients with rare diseases.

Job Type & Location

This is a Contract to Hire position based out of Cary, NC.

Pay And Benefits

The pay range for this position is $22.50 - $22.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cary,NC. Application Deadline This position is anticipated to close on Sep 22, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.