Fulfillment Team Lead – On-Site Shipping & Training

TagsForHope Inc.; Troy (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Stable weekday schedule

Health insurance planned

Work with purpose

Opportunity to build US team

Direct exposure to founders

Grow with the operation

Training and support

Job summary

TagsForHope is opening its first U.S. facility in Troy, Michigan, and seeks a hands-on Fulfillment Team Lead to establish and run the new shipping operation. You’ll oversee daily fulfillment, ensure orders ship accurately, and keep the team organized and on schedule.

You’ll train teammates, resolve issues, and partner with the founders to improve processes. This role offers meaningful work helping animals while building long-term career growth in a growing company.

Qualifications

• Experience in shipping, fulfillment, or warehouse operations with leadership exposure.
• Hands-on, leads by example and trains others.
• Able to set priorities, meet deadlines, and follow through.
• Comfort with computers, shipping software, and inventory systems.
• Detail-oriented and proactive in resolving discrepancies.
• Excellent communication and teamwork; passion for animals.

Responsibilities

• Organize daily priorities so orders ship accurately and on time.
• Label, sort, pick, check, package, and ship pet accessories with your team.
• Receive incoming shipments, verify quantities, and keep inventory organized.
• Train teammates and help them develop consistent, accurate work habits.
• Resolve shipping and inventory issues; communicate with founders when support is needed.
• Monitor packaging supplies and keep the facility clean, organized, and ready.

Skills

Shipping & Fulfillment

Team Leadership

Inventory Management

Training Others

Problem Solving

Computer Skills

Tools

Shipping Software

Inventory Systems

Job description

TagsForHope is opening its first U.S. facility in Troy, Michigan, and seeks a hands-on Fulfillment Team Lead to establish and run the new shipping operation. You’ll oversee daily fulfillment, ensure orders ship accurately, and keep the team organized and on schedule.

You’ll train teammates, resolve issues, and partner with the founders to improve processes. This role offers meaningful work helping animals while building long-term career growth in a growing company.